CompuCom helps hospitals and health systems use IT to achieve business objectives while improving the overall efficiency of care delivery.
The ClientHamilton Health Sciences (HHS) is a family of five unique hospitals and a cancer centre, serving more than 2.2 million Canadian residents with comprehensive health care services.
The ChallengeHHS needed to analyze its network and devise an upgrade plan for that would greatly expand its bandwidth and scalability to accommodate both technological advancements and its institutional needs. It was imperative that the complex upgrade take place during the busy institution’s relative downtime.
The SolutionCompuCom’s solution included:
- Upgrading the core network infrastructure to ensure that it could provide the scalability and bandwidth for high-demand clinical applications, such as picture archiving and communications systems (PACs)
- Acquiring and implementing the Mitel 3300 digital infrastructure
The ResultsCompuCom’s solution enabled the health system to:
- Seamlessly allocate bandwidth to new and emerging clinical technologies, while ensuring that current voice and data network functioned without disruption
- Implement an enterprise-wide security policy for internal and external clients and users of the HHS network
- Identify and process 10,000+ assets for lease return
- Successfully upgrade the health system’s core infrastructure in a strictly confined, scheduled downtime window of four weekends