CompuCom Helps IT Leaders Tap the Next Wave of Operational Savings
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| 8/24/2009 |

Company Unveils Free, Rapid Assessment and Personalized Benchmark to Provide Organizations with Ideas for Improvement and Cost Savings DALLAS — August 24, 2009—CompuCom Systems, Inc., the leading IT outsourcing specialist, today unveiled a free, rapid assessment and personalized benchmark that will help companies identify new frontiers for IT operational savings. As an extension of CompuCom’s heritage in providing continual service improvements for its clients, the CompuCom Challenge program considers existing operational practices and presents potential areas of improvement through the lens of current market rates for outsourcing services.
With current global economic conditions, IT departments are under pressure to reduce costs while still maintaining service levels and driving greater business value from their infrastructures. The use of benchmarking as a quantifiable barometer to compare pricing and control costs can serve as a health check for currently outsourced IT functions. According to Gartner, benchmarking is often the only way to achieve a balanced measure of the many variables involved in satisfying clients and service providers in diverse and complex IT environments.1
The market assessment and estimates provided by CompuCom are tuned to market rates supplied by ProBenchmark, the leader in IT benchmarking services according to Brown and Wilson's Black Book of Outsourcing for 2009. Through the end of October, participants will receive a free benchmark report that quotes the current market rate and projected savings based on clients executing a transformation roadmap and continuous improvement initiatives.
“CompuCom continues to find unique ways to change the operational dynamics of service delivery,” said Ed Anderson, Chief Strategy Officer at CompuCom. “Our efforts produce cost savings, higher quality and greater productivity for business lines and the IT organizations responsible for their delivery. As part of the CompuCom Challenge, we are seeing a new frontier for cost savings. We are able to leverage our deep outsourcing experience so that organizations can reap transformational benefits and continual service improvements through our Integrated Infrastructure Management™ (IIM) solution,” added Anderson.
The CompuCom Challenge is being officially introduced this week at the CIO 100 Symposium & Awards Ceremony at the exclusive Broadmoor resort in Colorado Springs. Ed Anderson, CompuCom’s Chief Strategy Officer, will deliver a presentation today at 2:10 pm MDT titled, “Tapping the Next Wave of Savings for IT Operations” along with CompuCom partner Fred Luddy, CEO of Service-now.com. As a corporate sponsor of the event, CompuCom congratulates the 2009 winners of the prestigious CIO 100 awards, several of whom are CompuCom clients.
Organizations wishing to participate in the CompuCom Challenge may visit: http://info.compucom.com/content/Challenge for further details.
About CompuCom Systems, Inc. CompuCom, the leading IT outsourcing specialist, delivers the right combination of innovation, quality and exceptional value to address the challenges facing IT leaders today. With more than 20 years of IT experience, CompuCom’s outsourcing services include: infrastructure management, application development, architecture and governance services, and procurement, deployment, and maintenance of hardware and software. From the desktop to the data center, CompuCom’s award-winning Integrated Infrastructure Management (IIM) solution reduces costs, increases productivity and helps clients gain maximum value from information. For more information, visit www.CompuCom.com.
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1Gartner Research “How to Use Benchmarking Clauses to Reduce Outsourcing Costs” by R. Matlus. May 28, 2009.
Media Contact: Stephanie Leonard CompuCom Systems, Inc. +1 972.856.3213
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