Retail IT

Your NRF 2018 Survival Guide – 12 Tips to Surviving the Big Show

January 04, 2018 | Post by Tom Alvey | 0 Comments

NRF is called the BIG Show for a reason. With over 18,000 retailers from more than 95 countries, it’s a huge event. Surviving all three days can be a real grind, but it’s totally worth it when you get back to the office and reflect on how much you were able to accomplish. Still, staying sharp over the course of the show can be hard. So to help, we’ve put together this short NRF Survival Guide.

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Wireless Failover – How You Can Keep In-Store Technology Available When Customers Need It Most

December 20, 2017 | Post by Bruce Tiff | 1 Comments

As stores introduce more technology to attract customers, the risk of downtime leading to lost revenue increases. If a network incident does occur, it can bring all of the in-store technology down. Not only is there the initial cost of lost sales, but also the long-term risk of frustrating customers and driving them to choose a competitor the next time they shop. This article will explain how wireless failover technology can benefit your stores.

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Getting Ready For NRF 2018 – Your Preshow Guide to Retail’s Biggest Show

December 07, 2017 | Post by Tom Alvey | 0 Comments

The NRF Big Show is one of retail’s largest industry events of the year. NRF boasts that there are over 35,000 attendees and more than 600 exhibitors, making this a one of a kind opportunity to see the future of retail, make new connections, and learn from industry experts. It can also be a bit overwhelming as you start to plan, which is why we’re here to help you make the most of your three days at the show.

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Automated Store Support and Repair – How the Self Healing Store Saves Time and Money

November 08, 2017 | Post by Ken Jackowitz | 0 Comments

Close your eyes. Imagine there’s a store that can automatically detect common problems, such as network downtime, POS failures, or device malfunctions. Instead of calling a technician and waiting for them to diagnose the issue, order parts, and return to fix it, the store can leverage automated processes to rapidly solve the problem without the need for any human intervention.

 

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How Design Thinking Can Help Retailers Create A Better Customer Experience And Achieve Their Digital Future

October 25, 2017 | Post by Justin Mennen | 0 Comments

Retailers are in the midst of a fundamental shift. Driven by the need to create exceptional customer experiences and deliver against increasing competition, retailers are turning to technological innovations. So what can you do to create a better experience and design your digital future?

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Hitting Store Open Deadlines with the Help of a Retail IT Support Provider

September 27, 2017 | Post by Tom Alvey | 0 Comments

Despite the rise of online and digital shopping, the physical store still represents around 90 percent of all retail sales in the US. As a result, opening new stores with the latest retail IT is a strategic initiative that needs to be done effectively. Learn four consequences retailers face if they delay their store opening.

 

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How Retail Technology Solutions are Changing the Role of Employees

September 06, 2017 | Post by Tom Alvey | 0 Comments

Effective retailers recognize that employees and technology go hand-in-hand in creating a better shopping experience. Rather than replacing employees, technology will require these workers to have new skills, and empower them to use these skills more effectively, meaning they’ll spend less time scanning products and stocking shelves and more time assisting customers.

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How a Preemptive Retail IT Maintenance Plan Saves You Time and Money

August 09, 2017 | Post by Tom Jacobs | 0 Comments

In 2015, CIOs said they spent an average of 57 percent of their total IT expenditure just on maintaining existing IT assets. As retail IT continues to play a larger role in stores, keeping it running continuously for customers can be a big expense. This is especially true when you consider that the retail environment is typically much harder on equipment than a traditional office building.

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Pain Points Affecting Retail IT Leaders

August 07, 2017 | Post by Tom Alvey | 0 Comments

Retail IT leaders will need to update a number of systems in order to implement Store of the Future initiatives and compete with e-commerce. Some gaps are larger than others, but retail IT leaders across five sub-segments have identified these pain points they encounter most frequently.

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Putting it All Together – Opening 500 Stores at a Time with a Retail Technology Solutions Partner

June 27, 2017 | Post by Tom Alvey | 0 Comments

Opening or refreshing 500 stores at a time is a big undertaking. As a retail executive, you know how many moving parts there are in a project of this scale, and that not all of them can, or should, be controlled by the IT department. So what can retailers do to make sure everything stays on track?

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