Thinking about implementing iPads, or other Apple® mobile devices in your financial services organization? While doing so is a good next step in preparing your business for its digital future, there are a few best practices you should consider before beginning your rollout.
For many organizations, particularly in the financial services industry, security is a top concern. The last thing any financial organization needs is for client information to get in the hands of the wrong person, as this can have negative financial, legal and brand effects. Therefore, those implementing mobile devices in their organization should consider the following:
1. Create and promote an internal policy for personal use of company-owned devices
Many, if not most organizations, have some type of policy regarding company-owned devices and personal use to reduce security concerns. Some companies choose a lenient route, allowing employees to use company-owned devices at their own discretion – often with the caveat that the organization has access to all data on those devices. Other organizations restrict or prohibit employees from using company-owned devices for activities such as checking their personal email, accessing personal social media accounts and other actions unrelated to their job. Whatever you decide, make sure you choose a stance and stick to it, as this can be easy to let slide.
2. Determine which business-relevant applications your organization permits
Whether they’re banking tools, productivity apps or other useful resources, everyone has their favorite apps to use in the workplace – but that doesn’t mean that all apps should be in the workplace. Unapproved applications and tools, or “Shadow IT,” is a pervasive problem in many businesses that weakens overall security posture. Keeping an eye on which applications your employees are using on their mobile devices, and creating a list of approved or unapproved applications for use in your organization is a step in the right direction. These steps will help make sure you’re keeping your business data safe and in the right hands.
3. Ensure your Apple devices are secure with a password policy
Security. Security. Security. It bears repeating. Be sure to establish a robust password policy for mobile devices to ensure each of your Apple devices and the data they contain is secure. Furthermore, password protecting devices is a great start, but there should also be a password policy in place at the application level as well. While this is best practice, most organizations still haven’t mandated properly locking and password protecting their devices, applications and data.
4. Establish the level of IT support you will offer for mobile devices
To outsource or not to outsource? Will your organization’s IT department be able to support the many needs that Apple mobile devices require? If it can’t, it may be worth considering the option of outsourcing to service providers who can manage your organization’s unique needs.
From procurement, to disposal and flexible, affordable rate plans, it’s essential to find an Authorized Apple Reseller with full life cycle support that can provide the reliable assistance that your business and employees need.
Many of the suggestions listed above may seem simple, but they often go overlooked. Make sure that when you’re deploying new Apple devices, such as iPads, you have the right systems and methodologies in place to keep your business safe, secure and efficient.
Have you done an iPad rollout in your organization and have tips for others who are considering doing the same? Share your thoughts in the comments below.