Leading Technology Research Firm Evaluates CompuCom on Completeness of Vision and Ability to Execute
DALLAS — July 11, 2011— CompuCom Systems, Inc., the leading IT outsourcing specialist, has been positioned by Gartner, Inc. in the “Leaders” quadrant of the 2011 Magic Quadrant for Desktop Outsourcing, North America.* The report evaluates desktop service providers based on ability to execute and completeness of vision.
The Gartner report cited that clients are focusing on three trends:
“Helping clients to architect and manage desktop operations continue to be core strengths for CompuCom. The arrival of smarter devices, new operating systems, application suites, virtualization, and cloud services has increased complexity. We help our clients deal with this in the ways that work best for their businesses,” said Ed Anderson, chief strategy officer of CompuCom. “Our service transformation framework, IIM™, and multi-platform approach deliver the cost reductions, service consistency and quality that continue to be highly valued by our clients.”
The rigorous and multi-dimensional Magic Quadrant process evaluates and positions providers based on ability to execute and completeness of vision. It relies heavily on interviews with the provider’s clients.
About the Magic Quadrant
The Magic Quadrant is copyrighted 2011 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About CompuCom Systems, Inc.
CompuCom is recognized as the leading IT outsourcing specialist for incorporating international standards, real world experience, and ITIL best practices. The company is listed among leaders in service desk, managed desktop, managed security, data center, remote infrastructure management, and hosted virtual desktop services markets. CompuCom’s flagship IIM™ solution and framework helps organizations reduce operating and capital expense, drive alignment of IT services to business plans, and improve the value contribution of innovative technologies and processes. To learn more, visit www.CompuCom.com.
*Gartner “2011 Magic Quadrant for Help Desk Outsourcing, North America,” by William Maurer, David Edward Ackerman, Bryan Britz, Helen Huntley, June 22, 2011.
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
# # #
Media Contact
CompuCom Systems, Inc.
Marilyn Nelson
+1 281-996-1551
Marilyn.Nelson@CompuCom.com