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Hardware

The ability to cost effectively deliver the right equipment at the right time directly affects your organization's ability to compete. This is true whether you are scaling up, scaling down or simply refreshing your IT infrastructure. CompuCom's international network of strategic alliances with equipment providers allows us to act as a single point-of-contact for the acquisition, configuration, deployment, and disposal of IT hardware products to meet your unique business and IT needs.

Through these hardware management  services, CompuCom becomes a single point of control for managing standards and deployments, controlling changes and product rollouts, as well as  orchestrating  precise control over image management for your organization.  This ultimately results in savings through:

  • Reduced support and deployment costs
  • Reductions in “dead on arrival” (“DOA”) rates
  • Incident support calls from end-users.  

CompuCom ships over 1,200 devices per day and fulfills over 25,000 orders per month with less than .01% client-affecting errors. CompuCom offers it’s Client Portal website as a single location for a wide range of products, software and service options. A workflow approval process is available for order approvals along with reporting tools at the click of a mouse.  A long-time web services provider, CompuCom has researched, planned, and tested the site to provide, accurate customer specific pricing and availability as well as a streamlined shopping experience.

Our Hardware services leverage our Integrated Infrastructure Management (IIM™) framework to deliver technology and process transformation and improvements in IT infrastructure maturity to support your business goals.  We assess your business requirements and operations so that we can integrate hardware purchases seamlessly into your environment. In addition, you benefit from the high volume of business that we conduct with strategic partners. It provides you with access to priority pricing, training, and participation in global support programs.

We have strategic alliances with the following industry leaders:

APC
CompuCom is an Elite Partner with APC. APC by Schneider Electric, a global leader in critical power and cooling services, provides industry leading product, software and systems for home, office, data center and factory floor applications.  From corporate headquarters in West Kingston, RI, APC operates sales offices throughout the world and manufacturing facilities on three continents. Together, APC’s global teams work to fulfill their mission of creating long term customers. 
Lenovo

CompuCom is a Premier Lenovo Business Partner. This designation is reserved for select resellers who are experts in the sales and service of Lenovo's products and options. We are an active participant in Lenovo's Solution Partner Advisory Council, and we have also been named a Direct Custom Services Authorized Business Partner. We are the fifth largest U.S. reseller of Lenovo products. Lenovo manufactures high-quality, cutting-edge PC products that help users become more productive and competitive.

CompuCom provides:

  • Installation and deployment of Lenovo products
  • Disposal services for Lenovo assets
  • Project management services
  • Level I and II technical support

We also provide both in-warranty and out-of-warranty repairs for Lenovo's tablets, laptops, desktops, and option parts. Our in-warranty service includes units that are covered by extended warranty and/or OEM contracts.

Apple
CompuCom and Apple have a strategic partnership that allows us to offer a unique turnkey solution for Apple in the Enterprise. From procurement, configuration and deployment to managed services, security and mobile device management to onsite and depot break/fix CompuCom has the solution to meet your requirements.
Lexmark
CompuCom is a Diamond Preferred Lexmark Partner. Lexmark is a leading developer, manufacturer and supplier of printing and imaging solutions, including laser and inkjet printers, multifunction devices and associated supplies, services and solutions. CompuCom and Lexmark collaborate to serve clients in the financial services, retail/pharmacy, manufacturing, government, education and healthcare industries. We also a Lexmark Fleet Management Program Partner and Authorized Service Provider Partner.
Belkin
CompuCom is a Premium Partner with Belkin. Belkin is a privately held company founded in California in 1983, and is the recognized global leader in connectivity solutions. Since their inception in 1983, Belkin has experienced an amazing 27 consecutive years of dramatic growth. Belkin offers their customers comprehensive SMB and enterprise solutions in networking, racks/enclosures and power protection, in addition to a broad USB and cable product mix.
NEC
CompuCom is a NEC Preferred Partner for MultiSync Displays, Large Format Displays and Projectors. NEC Display Solutions designs, produces and delivers leading-edge visual display technology for a wide variety of markets. NEC specializes in desktop LCDs, large-screen LCDs for digital signage and a diverse line of projectors for customers who demand the most high-quality, reliable display solutions to meet their needs. Panasonic- In August 2009, CompuCom was recognized as Panasonics “Best New Reseller of the Year” for 2008, since that time CompuCom has become a Premier Partner with Panasonic selling not only Panasonic Toughbooks but also displays and projectors.
Blackberry
CompuCom has been a partner with Blackberry since 2008 selling the Blackberry Enterprise Server Software (BES) and Blackberry Support Services. CompuCom also sells the Blackberry Playbook Tablet, first introduced in March 2010.
NetApp
CompuCom is a NetApp Authorized Partner, eligible to sell all of NetApp's storage solutions. NetApp® storage solutions include specialized hardware, software, and services, providing seamless storage management for open network environments. 
Cisco
CompuCom is a Cisco Systems Gold-certified partner. This certification is Cisco's highest level of recognition for excellence in delivering expert network support and achieving outstanding customer satisfaction. We achieved Gold status by meeting and exceeding Cisco's stringent personnel, training, customer satisfaction, specialization, and post-sales support requirements. Our partnership with Cisco leverages both companies' expertise to ensure cost-effectiveness and the best combination of products for each client's needs.
Panasonic
In August 2009, CompuCom was recognized as Panasonics “Best New Reseller of the Year” for 2008, since that time CompuCom has become a Premier Partner with Panasonic selling not only Panasonic Toughbooks but also displays, projectors and scanners. Panasonic Solutions Company (PSC), a division of Panasonic Corporation of North America, which is the principal North American subsidiary of Panasonic Corporation, delivers award-winning products that span four main product categories: Panasonic Toughbook® mobile computers, professional displays (including plasma and LCD), projectors and professional HD video.
Dell
Dell-CompuCom is a Premier Dell Partner. As a Premiere Partner, CompuCom certifications (competencies) include Servers, Storage, Networking, DVS, and Security.
Samsung
CompuCom is a Premier Partner of the Samsung Business Partner Network. This designation is reserved for a select few of the top resellers who possess the skills and expertise to sell and service all of Samsung’s products in the Information Technology Division, including Displays and Printers. Samsung’s commitment to being the world's best has won them the No.1 global market share for 13 of their products, including semiconductors, TFT-LCDs, monitors and CDMA mobile phones.
EMC
CompuCom an EMC2 Velocity2 Partner. EMC is the world leader in products, services and solutions for information management and storage. CompuCom teams up with EMC to implement solutions that help clients meet their business goals by integrating best-of-breed platforms, software and services into high-value, low-risk information infrastructure solutions.
Sun Microsystems

CompuCom is pleased to have earned the Sun Partner Advantage Principal Partner designation, based on our excellent track record and expertise with the complete Sun™ product line of hardware, software and services, which we are authorized to sell. We have also earned the Sun Strategic Data Center Elite certification and the Sun Storage Elite Certification. We are highly skilled with the implementation of Sun x64 servers, which are the industry's fastest, energy-efficient and reliable servers and can run virtually any operating system, including Solaris OS, Linux, Windows or VMware.

Fujitsu
CompuCom is a Premier Partner with Fujitsu for Laptops, Tablets as well as Scanners. Fujitsu is a leading provider of IT-based business solutions for the global marketplace. With approximately 160,000 employees supporting customers in 70 countries, Fujitsu combines a worldwide core of systems and services experts with highly reliable computing and communications products with advanced microelectronics to deliver added value to customers.
Targus
CompuCom has a successful relationship with Targus, a leader in innovation to delivers solution that make mobile technology easier and more productive. The Targus commitment to being the top Case and Accessory Company in the world is evident in their design and durability built into its products. Targus is a global company with offices on every continent and distribution in 145 countries.
HP

CompuCom is an HP Platinum Business Partner, which recognizes our technology implementation capabilities in a broad range of markets and distinguishes us for the achievement of numerous HP technical training certifications, as well as expertise with a broad offering of end-user systems and total solution delivery.

As an HP Enterprise Storage Elite Partner, CompuCom has attained HP's highest level of accreditation. HP has recognized CompuCom's ability to deliver complete enterprise storage solutions, server consolidation, and delivery of numerous complementary services. 

CompuCom also employs HP-certified consultants and engineers, both onsite and in remote locations, who provide quick, high-level technical sales and service support and continuously build the knowledge and expertise necessary to support state-of-the-art, mission-critical devices.

Toshiba
CompuCom is a Toshiba Preferred Partner. We partner with Toshiba to provide innovative mobile solutions that improve the work lives our clients' employees by extending the borders of productivity through the use of mobile PCs, projectors and accessories. Toshiba recognized CompuCom as a Preferred Partner based on our achievements in analyzing, assessing and recommending solutions to meet the needs of medium and large companies with a mobile workforce.
IBM
CompuCom is an IBM Premier Partner, a distinction reserved for select hardware resellers who have demonstrated the necessary levels of skill and expertise required to sell and service all of IBM's enterprise products and options.
ViewSonic
CompuCom is a Platinum Reseller of ViewSonic Display Technology. ViewSonic offers a complete line of innovative LCD and CRT desktop displays, digital televisions, projectors and visual devices designed to be easy to use, while enhancing the user's overall visual experience. ViewSonic remains a leading monitor brand in the United States and has won more than 2,000 awards from independent global publications and organizations.
Kingston Technology
CompuCom was one of the first customers to do business with Kingston Technology Company, the world's independent memory leader. Our highly successful relationship evolved into a partnership with our recognition of Kingston's exceptionally high quality standards in screening memory components and stringent, trusted testing processes.
Xerox
CompuCom is a Diamond Partner with Xerox for both sales and warranty services. Xerox is the world's leading document management technology and services Enterprise Company. With the acquisition of ACS, Xerox Corporation is a $22 billion dollar global leader for business processes and document management. Xerox provides the document industry's broadest portfolio of offerings.

Let us show you how our team of hardware experts can help you with your procurement and hardware management strategy.

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