CompuCom is the only provider, among 21 vendors rated, to receive ratings in the top two in all three critical capabilities identified by Gartner: Service Desk, End-User Device and Digital Workplace
IT departments require a transformation platform to help them elevate end-user experiences and business outcomes.
Compucom's mobile app puts the service desk in the palm of your hand with five primary benefits: self-service options, simplicity, efficiency, productivity, and information. Watch this short introductory video to learn more.
CompuCom is pleased to have been positioned in the Leaders quadrant of Gartner’s® 2017 Magic Quadrant™ for Managed Workplace Services, in North America.
CompuCom delivers a broad range of end-user and data center services designed to meet the needs of the enterprise and the individual user as they conduct business using a variety of endpoint devices to provide mission-critical data in support of their clients.
CompuCom’s service professionals support more than 5 million users and nearly 7 million devices throughout North America today, including nearly 2 million users serviced through walk-up kiosks. The team uses advanced tools and automation solutions designed for rapid resolution and for delivering great client satisfaction and performance.
How Innovative Companies Deal with Disruption of BYOD/IoT
November 16, 2017 | Post by Bryan Erwin | 0 Comments
Traditional network architecture isn't equipped to deal with the needs of today's companies and their employees' mobility. The always-on, mobile work environment has disrupted the old ways of working.
Overwhelmed by Service Alerts? Here’s a Solution
November 14, 2017 | Post by Bruce Tiff | 0 Comments
With service alert management, an experienced provider can review, analyze and prioritize Cisco alerts for you — even ping you if you fail to respond to a high-priority alert. You get peace of mind and the time to work on other things.
RetailWire’s Tom Ryan outlines the acquisition for forbes.com readers, noting that “Office Depot sees minimal customer overlap and expects to quickly begin cross-selling a full suite of products and services, with an incentive structure focused on driving services revenue.” Of CompuCom, SAP’s Mohamed Amer notes, “The SMB space is ideally suited for a focused IT services company that’s already well established in that segment. Combining traditional office supplies with digital office environment solutions takes care of the nuts and bolts of operating an office as well as the newfangled bells and whistles in a one stop shop."