CompuCom is the only provider, among 21 vendors rated, to receive ratings in the top two in all three critical capabilities identified by Gartner: Service Desk, End-User Device and Digital Workplace
IT departments require a transformation platform to help them elevate end-user experiences and business outcomes.
Compucom's mobile app puts the service desk in the palm of your hand with five primary benefits: self-service options, simplicity, efficiency, productivity, and information. Watch this short introductory video to learn more.
CompuCom is pleased to have been positioned in the Leaders quadrant of Gartner’s® 2017 Magic Quadrant™ for Managed Workplace Services, in North America.
CompuCom delivers a broad range of end-user and data center services designed to meet the needs of the enterprise and the individual user as they conduct business using a variety of endpoint devices to provide mission-critical data in support of their clients.
CompuCom’s service professionals support more than 5 million users and nearly 7 million devices throughout North America today, including nearly 2 million users serviced through walk-up kiosks. The team uses advanced tools and automation solutions designed for rapid resolution and for delivering great client satisfaction and performance.
Getting Ready For NRF 2018 – Your Preshow Guide to Retail’s Biggest Show
December 07, 2017 | Post by Tom Alvey | 0 Comments
The NRF Big Show is one of retail’s largest industry events of the year. NRF boasts that there are over 35,000 attendees and more than 600 exhibitors, making this a one of a kind opportunity to see the future of retail, make new connections, and learn from industry experts. It can also be a bit overwhelming as you start to plan, which is why we’re here to help you make the most of your three days at the show.
During Cisco’s annual partner conference in Dallas, CompuCom® Canada Co., a wholly owned subsidiary of CompuCom Systems, Inc., received a Cisco® Partner Summit Country Award for Security Partner of the Year, for the second consecutive year.
IT Service Desk vs. IT Help Desk – What’s the Difference?
December 04, 2017 | Post by Michelle Beauchamp | 0 Comments
To the non-IT professional, the IT help desk is the team they contact when they need help with their work IT service or connection. However, depending on the level of support they receive, they might be contacting an IT service desk. Why does it matter for your company?
Celebrate National Computer Security Day with Three Easy Steps
November 30, 2017 | Post by Jaime McQuade | 0 Comments
National Computer Security Day is an annual event celebrated on November 30th since 1988, back when computers were starting to become much more commonplace. Now, computers are everywhere – at home, at work and even in our pockets – computer security is more important than ever.