Service Helps Reduce Network Downtime, Lower Operating Costs and Mitigate Risks
CHARLOTTE, NC – June 22, 2017 – CompuCom Systems, Inc. (“CompuCom®”), a leading IT managed services company, today launched its SmartNOC service, giving mid-size to large businesses network monitoring and management expertise and services comparable to the most sophisticated Network Operations Centers (NOCs) of the Fortune 500 – at a substantially lower cost than a “do it yourself” solution.
CompuCom’s SmartNOC maintains optimum reliability, availability and performance for client networks without the expense of equipping, staffing and maintaining a NOC. For organizations whose network IT budgets have been stretched by multiple and rapidly evolving technology developments, SmartNOC puts CompuCom’s experienced NOC experts and network engineers to work doing the monitoring and management of clients’ networks, 24/7, freeing IT teams to focus on important core business objectives and strategic initiatives, such as pursuing 4G Wireless Backup solutions or addressing broadband conversion projects.
“With over 25 years of experience and more than 2.4 million network devices under our management, CompuCom has an excellent understanding of the levels of service businesses require from their IT environments,” said Christopher Opat, SVP of CompuCom’s Cloud Technology Services. “Our clear SmartNOC bundle options, combined with per-device pricing, enables us to offer a unique management service that empowers smaller companies to take advantage of the same level of network management that our enterprise clients enjoy.”
SmartNOC includes CompuCom’s robust platform of network monitoring and reporting tools, which put world-class NOC capabilities within reach of all clients, regardless of size or budget. Because the tools are agentless, they do not consume any valuable network resources. CompuCom constantly evaluates and implements emerging technologies to support and enhance the service delivery processes.
Organizations can also combine SmartNOC with CompuCom’s extensive portfolio of complementary services, including Managed Server Services, Managed Storage Services, Managed Security Services, and SmartDesk Solution™, in order to deliver value and efficiency across the IT ecosystem for exponential savings in personnel, time and performance with an optimized and interconnected IT support infrastructure.
For more information about CompuCom’s SmartNOC service, please visit http://www.compucom.com/services/network-solutions/managed-network-services.
CompuCom Systems, Inc., a global company headquartered in North America, provides IT managed services, infrastructure solutions, consulting and products to Fortune 1000 companies committed to enhancing their end users’ experience. Founded in 1987, privately held CompuCom employs approximately 11,500 associates. For more information, visit www.compucom.com.
Roberts Buchanan, Inc.
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