How a Self-service Knowledge Base Empowers Today’s Workers

May 22, 2017 | Post by Kim Crean | 0 Comments

Self-service knowledge bases are the future of independent IT problem solving. Placing the power of resolving technical issues into the users’ hands reduces agent-assisted service desk tickets, lowers costs and streamlines the upgrading, migrating and moving processes.

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Overpaying for data? Use our ROI calculator to see how much money you can save by moving to a flexible mobile access solution.


A recent blog post from CompuCom Mobility Consulting Senior Specialist Tim McCulley was featured in a round-up of posts on current issues surrounding mobile technology “that can give you insight into your customers’ needs and concerns.” McCulley’s post, “Enterprise Mobile Solutions – A Better Way to Procure Business Value, Not Just Devices,” focuses on the importance of understanding the fundamental business problem in order to put the right technology in place to help solve it.

Planning for Asset Disposal when Closing a Store

May 17, 2017 | Post by Joseph Geletei | 0 Comments

Customer expectations are shifting as more choose to shop online to meet their retail needs. In fact, retail store closings as of April 2017 have already surpassed the 2008 historical high.

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Big Data is a Big Investment – Leveraging Big Data & Retail Technology Services

May 16, 2017 | Post by Tom Alvey | 0 Comments

We live in an era of data. That’s why retailers are embracing the idea that big data – or, more accurately, the insights it can provide – can redefine the way they do business. But having this data isn’t enough, you need to be able to turn it into useful business outcomes. Learn how you can make the most of your big data.

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Omnichannel. Customer experience. Artificial intelligence. There isn’t one single technology or technology-enabled strategy that will deliver success to the retail industry in 2017. Instead, retailers will need to keep an eye on six key technology drivers.

Driver 1: Retail-Store IT

Store operations built on a solid IT foundation are key to an omnichannel strategy. And IT enables the features in-store buyers look for. Optimizing store IT requires investment in:

Popular Healthcare Apps Can Strengthen your Practice

May 15, 2017 | Post by James Bainter | 0 Comments

Healthcare apps go well beyond the common email clients, calendar apps and document editing functionalities common in other industries, and address a broad array of medical needs that help strengthen the capabilities among healthcare organizations.

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Do’s and Don’ts of Storing Financial Documents on iPad

May 12, 2017 | Post by James Bainter | 0 Comments

When using the iPad to store confidential financial documents, follow these do’s and don’ts to ensure that your clients’ private data remains private.

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For its hiring of Hardik Shah as the company’s new chief strategy officer, CompuCom was featured as one of CRN’s “5 Companies That Came to Win This Week,” with writer Rick Whiting noting that the company “made a savvy hire this week.”

CompuCom announced the availability of its ASCEND Digital Platform to help  IT organizations modernize how they deliver end-to-end lifecycle services. The ASCEND platform integrates CompuCom-developed technologies and commercial software to assist clients as they execute their digital transformation agendas. 

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