The Happy Help Desk: The Best Future for Your Mobile Enterprise

January 17, 2017 | Post by Tim McCulley | 0 Comments

If the first thing that comes to mind when you hear IT help desk is slow customer service or unresolved issues, then you haven’t seen this help desk for the mobile enterprise.

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Benefits of Providing Service Desk Choices

January 12, 2017 | Post by Matt Cormio | 0 Comments

Service desk support is not one-size-fits-all, and different users prefer different speeds and methods of support. Fortunately, with today’s technology, a number of customer contact options are available to help address the needs of your employees.

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While technology transforms businesses and drives success, it’s the people behind the technology that create opportunities for higher quality, performance and efficiency. Meet our Mexico City team!

Staying Relevant: The Rise of the Digital Workplace

January 10, 2017 | Post by Tom Vetterani | 0 Comments

Over the last few years, we’ve seen an explosion of technologies such as cloud, mobile, social media and analytics. Together, they are creating huge new opportunities and potential threats for most enterprises.

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Mapping Out Your Windows 10 Migration Strategy

January 04, 2017 | Post by Charley Ballmer | 0 Comments

In business technology, change is constant and forward-thinking organizations understand that they must keep up to stay relevant. It’s almost never a question of whether to embrace a significant advancement; it’s when and – crucially – how.

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The Importance of Retail Technology Services & Project Management

December 20, 2016 | Post by Tom Alvey | 0 Comments

Long before a piece of IT equipment is ordered, retailers need to devise a project management plan that covers each stage of the IT upgrade. There are different factors to consider before, during and after the actual implementation of new technology at the store level.

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CompuCom announced it has opened a new state-of-the-art office and depot facility in Fairfield, Ohio.

Keys to Automation: Establishing a Global Identity Relationship Management Platform

December 15, 2016 | Post by Sam Gross | 0 Comments

How do we attenuate the various dimensions of your identity to deliver the most appropriate service, maintain productivity and manage or encourage – not only limit – the use of technology to be more productive?

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CompuCom announced that Everest Group has recognized CompuCom as a Major Contender in healthcare IT outsourcing in its report “Healthcare Provider IT Services – Service Provider Landscape with PEAK Matrix™ Assessment 2016.”

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