The Global Workspace Alliance (GWA) has signed an agreement with Chinese service provider Topnew Info as the Alliance’s strategic partner for China and Hong Kong, significantly enhancing the GWA’s capabilities in APAC and expanding its direct presence in the region.

Getronics announced its number one ranking for end-user services in the Whitelane Research UK Outsourcing Survey 2016, coming fourth overall – the only European provider to make the top five – beating Computacenter, Capgemini and Atos.

Navigating the Challenges of Enterprise Mobility Management

June 16, 2016 | Post by Steven Pike | 0 Comments

Developing a plan for managing the growing number of devices, apps and services in the enterprise

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CompuCom presented SunTrust Banks, Inc. with CompuCom’s second-annual STAR Award, given to organizations that are using the power of technology to build a better world.

The Shrinking Service Desk and How Your Company Benefits

June 09, 2016 | Post by Sam Gross | 0 Comments

We’ve embraced self-service everywhere it makes sense, except not so aggressively in the tech industry that created these advancements, including digital service models.

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Selling Product as a Service

May 26, 2016 | Post by David Hall | 0 Comments

As a result of the shift in how software and hardware are being used, IT must adapt its expertise to help solve challenges by offering a business-outcome approach.

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CompuCom announced that it has re-certified as a Cisco Gold and Master Collaboration Certified Partner in the USA.

CompuCom Chief Technology Officer, Sam Gross, was quoted in Rachael King’s Wall Street Journal/CIO Journal blog post about AT&T using bots for repetitive tasks.

CompuCom announced it has been named a Top 10 Outsourcing Service Provider by Information Services Group (ISG®), a leading technology insights, market intelligence and advisory services company.

Deciding Which End-User Devices to Support

May 18, 2016 | Post by Todd Pekats | 0 Comments

Choosing which end-user devices to support among the profusion of smartphones, laptops and tablets available means that IT has to be creative in balancing the needs of end users and the requirements of the organization. Asking fundamental questions and whiteboarding end-user preferences is a helpful step in the process.

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