Bank customers have embraced omnichannel. Nearly two-thirds of customers now use four or more bank channels.1 But banks haven’t necessarily kept up, by their own admission. Less than 10 percent say they’re actually executing on an omnichannel strategy, with the rest still in some stage of researching or planning.2
Are mobile devices important to your organization? Answer the following six questions to find out how you rank.
How One Retailer Deployed Its Enterprise Mobility Solution
August 24, 2017 | Post by Steven Pike | 0 Comments
The deployment phase of a new enterprise mobility solution is the most critical step for IT departments to get right. What may look to be a nuts and bolts process is actually one of the easiest to get wrong. End users demand mobile solutions that are as easy as their personal devices. If the tools you provide don’t work right away, they may be left unused forever.
If that happens, all of the planning, strategy, and effort done up to that point is wasted, along with any potential cost savings or other benefits expected to be gained from the new solution.
Helping your business stay connected to mission critical data until the interruption is resolved.
Learn how the CompuCom team reduced one of the world's leading professional services organizations average service desk call time by 35 percent.
Throwing Away Old Devices? 4 Things to Know About Device Disposition
August 17, 2017 | Post by Tim McCulley | 1 Comments
With all the work that goes into sourcing, procuring, kitting, configuring, activating and deploying the new devices, you also need to consider what happens to the old ones which are being replaced. Having end users pass them down to their kids – or simply throwing them away – are not viable disposal methods. Here are four things you need to know during the IT asset disposition (ITAD) stage of your enterprise mobility management lifecycle.
Should You Take a Ubiquitous or Best-of-Breed Approach to Building an IoT Infrastructure?
August 16, 2017 | Post by Roland Feijoo | 0 Comments
Some people subscribe to the best-of-breed philosophy in buying technology products and services: “I’m going to buy a switch here, a router there, a firewall there,” because they believe they’re getting the best products and will therefore build the strongest infrastructure. I was no different until I began designing and deploying Internet of Things (IoT) solutions. I learned the hard way that’s the wrong approach, at least with IoT.
Four Tips for Rolling Out iPads at Financial Organizations
August 15, 2017 | Post by James Bainter | 0 Comments
Thinking about implementing iPads, or other Apple® mobile devices in your financial services organization? While doing so is a good next step in preparing your business for its digital future, there are a few best practices you should consider before beginning your rollout.
Five Tips for Rolling Out iPads at a Hospital or Clinic
August 15, 2017 | Post by James Bainter | 1 Comments
Making the decision to supply your healthcare facility’s staff with Apple® iPads may seem like a big step. However, once you’ve made the switch, you’ll benefit from the variety of uses iPads have in healthcare from completing patient forms at check-in and storing patient records, to enabling doctors to visually communicate information to patients.