Service excellence is measured by the end-user experience and by how well we enable IT to realize their vision through service innovation:
- to solve end-user problems,
- to optimize productivity and performance,
- and contribute to measurable business results.
Our expert, certified technicians have experience in the latest technologies. They use proven methodologies and process automation to support end-users through multiple channels, including walk up service, and on-site.
Proven methodologies also guide the efforts of solution architects, program managers, transition experts, and others in our drive to deliver strategic innovations that improve the way work gets done.
All our professionals are supported by agile service delivery centers that can deliver a wide range of services at scale. Partnering with hundreds of manufacturers, our integration centers stage and ship complete technology packages configured to power up an entire retail store or bank branch.
Our depot and logistics centers handle the whole asset life cycle including de-install, wiping data, and resale or disposal. Network Operations Centers monitor millions of network connections to fulfill our clients’ mission-critical requirements.
Why have 97% of CompuCom clients have been with us more than five years? Because CompuCom’s leading-edge IT solutions, people, and physical resources combine to help make sure end-users have the technology they need to achieve the business results they aim for.