CompuCom is pleased to be positioned in the Challenger quadrant of the Gartner Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services.
This Magic Quadrant focuses on management services for mainframe and centralized server environments. It evaluates the abilities of 21 top service providers to deliver data-center-managed services across North America — including data center outsourcing (DCO) and infrastructure utility services (IUS), which are often enabled by remote infrastructure management (RIM) services and increasingly based on managed virtual private cloud services.
We continue reorganizing to focus on our core business, including the recent sale of our software business to SoftwareONE. Further in line with our focus, we have recently partnered with AT&T — for network access, cloud access and mobile access solutions — as infrastructure services partners. We are making a number of changes in our business model and the way we operate.
Many clients stated that we have excellent account management performance, with an overall focus on service delivery and responsiveness. A few clients lauded us for our industry standards' expertise in change management (ITIL) processes, customer focus and agility, and our willingness to collaborate and deliver services with cost being a secondary consideration.
The Gartner report states future growth in data center services will come from new industrialized infrastructure offerings such as IUS and infrastructure as a service (IaaS), while growth and margins for traditional services will face further pressure.
For more information on how CompuCom can assist you with your Data Center challenges, contact us now.