4 Tips to Successfully Integrate Technology in the Digital Workplace


Cutting-edge technology is changing the way we work. Technology like mobile devices, laptops and smart watches are blurring the lines between what is home and what is work. What’s at risk? Companies that don’t see and adjust to this trend could also see productivity take a hit. On the reverse side, companies that adjust to this trend stand to gain from increased collaboration and unprecedented productivity and employee satisfaction.
Another issue is device proliferation. According to Gartner, 50 percent of communications among teams will occur through mobile applications by 2020. With each user having access to at least 4.3 devices on average, it is no wonder that technology is playing a key role in transforming the workplace.
To your business, it often feels as though new devices are being released on a nearly constant basis. It’s difficult to keep up and evaluate which ones to purchase. End users want to have the latest and greatest tools that allow them to do their jobs effectively and efficiently. On the other hand, the reality is that the shiny new piece of technology that you have just invested in may quickly be surpassed by other devices.
So how do you strike a balance between holding on to outdated legacy systems long past their expiry date, and rushing to buy the newest technologies every other week? And at what point are you hurting your business by waiting?

Define the Digital Workplace

The digital workplace is more than a series of point solutions. It’s a tailored approach towards understanding your workforce and leveraging technology to drive an end-to-end approach towards improving productivity, while instilling better security and analytics.

Conduct Extensive Research

To determine whether or not your current technologies need updating, you need to do an introspective analysis into some of the processes that your end users are undertaking every day. Where can we automate? What role if any does digital play in some of these tasks? To understand what problems may be fixed with technology, first identify the gaps in your operations.

Evaluate Your Options

Budgets often constrain the number of available choices. The complexity of your options will also determine the amount of time you will need to spend training your employees. The key is to strike a balance. If you fail to do so, the new tools that you purchase to increase productivity may result in lost time and frustration.
If you have successfully managed to identify your business goals and needs, you will have a clearer picture into which features you are looking for in new technologies. Do not fall into the trap of deciding on a tool just because it is the newest thing out there. Keep your priorities in mind when evaluating your options, since this will prevent you from wasting valuable time and resources on tools that your business may not even need.

Request Feedback

Since your end users will ultimately decide the success or failure of your updated technology in your digital workplace, request their feedback on technology and potential solutions.
In 2014, one large tech company successfully increased employee productivity and morale by giving all of its employees a choice between Apple iPhones, Samsung and Android phones for their work. This initiative boosted employee performance by enabling remote connectivity, providing faster browsing capabilities and allowing end users to use devices they are most comfortable with.
Cutting-edge technology may be changing the way we work. But by asking and answering the right questions, organizations can leverage technology to produce the optimal digital workplace.
Looking to quickly update your digital workplace? Get started with a Digital Workplace.

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The content and opinions posted on this blog and any corresponding comments are the personal opinions of the original authors, not those of CompuCom.

  • Ken Jackowitz's picture

    Ken Jackowitz

    SVP, Product, Marketing, and Digital Services

    Ken is Senior Vice President, Product, Marketing, and Digital Services. In this role, Ken leads Product Development, Product Management, Marketing, Sales Enablement, Business Development, and Professional Services.

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