Help! We Have the Best Technology in our Company — but from 1997!

March 29, 2018 | Post by Ken Jackowitz | 0 Comments

Technology continues to evolve at break-neck speeds. In this age of rapid digital transformation, it is not acceptable for organizations to still run on antiquated technology. Studies have shown that 63 percent of office workers are unhappy with their workplace as a result of outdated practices and technology, producing a negative impact on their morale and motivation to work. Outdated technology inevitably slows down, breaks or becomes susceptible to security threats.
Employees want the best technological tools to be readily available so that they may be able to complete their work effectively and efficiently. 41 percent of employees surveyed by Dell and Intel stated that having the latest and greatest technology in the workplace is important to them. In the same study, one in four employees stated that they would take a new job if the technology provided to them was better than that available at their current job.

All of this goes to show that if your technology is outdated and is serving as a hindrance to productivity, your employees will not hesitate to look elsewhere. It is therefore important that you provide your employees with the right tools to allow them to do their jobs well… but what happens if your company culture does not promote innovation?

Take a look at your current state

Before you perform a drastic technological overhaul to your company, it is vital to first assess your company culture. Are you building a culture that embraces change across your organization? Can your employees work remotely? Have you built a solid foundation on which to support a successful digital workplace? You need to first understand the needs of your employees as well as the challenges they face, in order to have a better idea of the tools, resources and processes they need to overcome these obstacles.

Do not be afraid to ask them for their input in making the transition to a digital workplace. They are the ones who perform their tasks on a daily basis, and they may already be using tools you are unaware of, meaning they have the best knowledge behind what tools will help them become more productive. There may be more here than a resistance to give up a version of Word, it may be a fear of change or a fear of losing one’s job to “the robots.” Either way, you need to take a hard look at your company culture to be sure this type of change can be welcomed and adopted.

Create a strategy

It is vital that you create a strategy for your digital workplace. Ask yourself, what you are trying to achieve in creating a digital workplace? Are you looking to acquire and retain new talent? Become the most efficient company in your market? Gain expertise from talent that is spread out across the world? Once you have defined your goal, you will be able to have a clearer picture of the kind of technology that your company needs in achieving a successful digital workplace. 

Assess the tools you already have

Take stock of all of the technological tools that you are already using in your workplace. If you are using technology that allows your employees to communicate remotely, collaborate on projects in real-time using cloud computing and send instant messages to each other on platforms other than email, you may already have solid infrastructure in place to support a digital workplace. Try to identify opportunities that you can leverage in building your new and improved digital workplace. This will result in cost savings from having to buy a whole set of new technology for your workplace.

Be open to innovation

Sometimes the old way is not always the best way. Consider introducing new processes and ways of doing work that will increase your employees’ morale and productivity. As 64 percent of employees would opt for a lower paying job if they could work away from the office, it may be a good idea to allow your employees to work from home or to provide them with flexible hours.  This could be introduced slowly to accommodate any fear of change.

You could also introduce a Bring Your Own Device (BYOD) policy, giving your employees the flexibility to choose the technology that they are most comfortable with. However, it is important that you keep your strategy in mind in whichever tactic you choose so that you can be sure that you are attaining your overall goal.

Don’t Let Your Legacy Technology Hold You Back

Do not get stuck in the past with outdated technology in the workplace. Keeping your technology up-to-date will help your company become more competitive in the marketplace and will help you attract and retain top talent. Hanging on to your legacy infrastructure may seem like a cost-effective strategy, but when you consider the impact on productivity, motivation, and retaining talent, it may be hurting more than you realize. 

Looking to take stock of where your company is at and how you’d attract top talent? Get started with a Digital Workplace Assessment.

The content and opinions posted on this blog and any corresponding comments are the personal opinions of the original authors, not those of CompuCom.

  • Ken Jackowitz's picture

    Ken Jackowitz

    Ken is Chief Product Officer at CompuCom and leads product management, corporate marketing, sales enablement, and business development. 

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