How to Protect Your Data on a Lost or Stolen iPad

April 10, 2017 | Post by James Bainter | 2 Comments

iPad financial services

Financial services constantly face pressure to modernize practices while protecting clients with secure technologies. As iPads continue to be more integral to how today’s finance firms operate, it has become increasingly important to learn how to protect valuable company and client data on these devices. This is especially true if your iPad is lost or stolen. But don’t worry, protecting yourself is easier than you think with the following security measures, which are standard functions of the iPad.

1. Use a numeric PIN or Touch ID 

It’s unfortunate if your iPad is lost or stolen, but there’s no need to panic. The first obstacle an unauthorized user will face is the security code, which is a numeric PIN by default. There are also many ways to make unlocking an iPad even more difficult. Administrators have the ability to regulate passcode requirements with policies, including a simple value, alphanumerical value, minimum length, complex characters, passcode age or history, auto-lockout timeout, maximum number of failed attempts, and Touch ID.

Touch ID is an advanced technology that lets a fingerprint act as the passcode by touching an iPad’s sapphire crystal button and creating a mathematical representation of that fingerprint. All fingerprint data is encrypted with a key that is only available to the Secure Enclave, the chip inside each iPad with an advanced security architecture – so there’s no need to worry about stolen fingerprint images. 

2. Wipe your iPad remotely

A stolen iPad is truly useless to a thief or someone who finds it when you instantly wipe your iPad remotely. From any location, you can discard the block storage encryption key, which makes all data unreadable. The remote wipe can come from Mobile Device Management (MDM), Exchange or iCloud. Data can also be wiped when there’s a series of failed attempts to log in to the iPad, a policy that can be set up by the administrator. 

3. Put your iPad in Lost Mode

For those who aren’t sure if a device has been stolen and don’t want to wipe it completely, there are other options. You can put your iPad into Lost Mode, which can be quickly triggered by an administrator remotely. This setting logs out the current user, locks the device and prevents it from being unlocked. You can also send and display a custom message, such as a phone number for someone to call if the iPad is found. If you have location services, you’ll be able to pinpoint your iPad’s last location on a map.

Losing your iPad or having it stolen is never fun. But it doesn’t have to be a catastrophe for your finance organization. Leveraging just a few pre-installed Apple features, you can limit the cost and hassle of a lost or stolen device to simple hardware replacement. Proactive data protection is as easy as creating a passcode and using the remote iPad wiping and Lost Mode features.

Have you recently had an iPad lost or stolen? What steps did you take to protect your data? Share your experience in the comments.

The content and opinions posted on this blog and any corresponding comments are the personal opinions of the original authors, not those of CompuCom.

  • James Bainter's picture

    James Bainter

    James Bainter is an Apple Solutions Architect for CompuCom with 16 years of experience in the IT industry. He is responsible for working with CompuCom customers to identify and define mobility solutions, lead the solution design process, and ensure that the implementation meets all expectations.


How do I approve my iPad to sign in to iCloud from other devices?

I suggest looking into iCloud Keychain. It keeps your Safari website usernames and passwords, credit card information, and Wi-Fi network information up to date across all of your approved devices.

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