In a World Ruled by Apps, Can Your Data Center Deliver?

June 21, 2018 | Post by Paul Campbell | 0 Comments

The world isn’t slowing down. Every day more and more data is transferred across the internet, and customers demand faster access with no downtime and immediate on-demand accountability is required and non-negotiable.

Imagine this setting: you’re in the ‘war room’ with attendees from various business units in the organization. Let’s listen closely as everyone chimes in.

“Our application isn’t working, it must be the network,” said Bob.

Shelly rebuttals, “The other 99 apps are functioning fine. It can’t be the network. It must be your application.”

“Well, maybe it is the servers or the database causing a slowness?” asked Bob.

“The servers are all green. Virtualization looks solid. I even checked the storage environment. No issues,” stated Nirav.

“Hey, don’t blame the database, we just did a check last night and everything is running as smooth as can be,” chimed Jose.

Does this sound familiar? Like a page out of The Phoenix Project? You’re not alone. This happens everywhere across the globe and IT departments often feel the struggle of dragging their legacy infrastructure kicking and screaming along as the applications demand more of them.

Maintenance window, what’s that? If your app doesn’t work, they’ll just use a different one from the app store and delete yours in an instant. End user satisfaction is the focus of everything we do today.

But, how do you focus on end-user satisfaction? Faster critical applications. And what does that actually mean? In short, data center modernization. To deliver on faster critical applications, we must take the first step toward understanding what our applications are actually doing. Application Performance Monitoring (APM) is paramount to faster critical application delivery.

Let’s begin looking at our conversion rates on our apps on mobile devices or web browsers.

Conversion rates aren’t new, but what are we doing to correlate the infrastructure to the application and vice-versa? Why did the customer come to our site and leave? Did the order processing take too long? Was the CPU taxed during the run? Did the database query take too long? Was the I/O maxed on the storage array? Did the network have congestion at the time? Did the new version of the app have a ‘wait’ period injected that caused wait loop injecting 8.5 out of the 9 seconds?

Many things could go awry, but do you have the visibility to see it? Building upon the visibility, do you have the dynamic infrastructure to adjust and compensate to overcome the issues as they arise?

We want to ensure that the applications aren’t just functioning, but functioning optimally at every stage of the process. Let’s start your journey towards application dominance with our Data Center Modernization self-assessment, and be part of the solution your customers are looking for.

The content and opinions posted on this blog and any corresponding comments are the personal opinions of the original authors, not those of CompuCom.

  • Paul Campbell's picture

    Paul Campbell

    Paul Campbell is an Army Signal Corps veteran who dealt with tactical satellites. After military service, Paul worked at a large cable MSO where he worked up from a tier 2 support person to the architecture team and helped test, architect, and deploy their next-gen data center. Next, deciding to take his skills on the road, Paul got into consulting where he performed professional services installations and pre-sales solutions architecture. Paul is now CompuCom's Director, National Enterprise Solutions Architecture, with a team all across the US of highly motivated pre-sales engineers.

    Paul is a single father of a young son. When he isn't working, Paul and his son play games together indoors and outdoors, ride bikes, do martial arts and are generally being silly somewhere.

    Connect with Paul on LinkedIn and Twitter.

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