Retail IT

The Future of Retail: 3 Ways to Modernize Specialty Stores

November 27, 2018 | Post by Tom Besselman | 0 Comments

The retail industry has undergone massive changes in the past few years and new technologies have been at the forefront of the majority of these changes. From Artificial Intelligence (AI) and Virtual Reality (VR) in retail stores, all the way to the use of chatbots and virtual assistants, technology has disrupted the way retailers and customers interact. Having these innovations available begs the question, what is the future of retail?

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Myth Busters – Overcoming the Fear of Modernizing the Retail Experience

November 19, 2018 | Post by Tom Besselman | 0 Comments

For many retailers, the idea of modernization can be overwhelming and intimidating. To help you overcome these fears, we debunk three of the most common myths we hear from retailers so that you have a better understanding of what you need to do to get started.

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Wireless Failover – Keep Your Business Connected Even When Landlines Are Down

September 07, 2018 | Post by Bruce Tiff | 1 Comments

Modern businesses rely on the internet to function and when connectivity goes down everything stops.

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Your NRF 2018 Survival Guide – 12 Tips to Surviving the Big Show

January 04, 2018 | Post by Tom Alvey | 0 Comments

NRF is called the BIG Show for a reason. With over 18,000 retailers from more than 95 countries, it’s a huge event. Surviving all three days can be a real grind, but it’s totally worth it when you get back to the office and reflect on how much you were able to accomplish. Still, staying sharp over the course of the show can be hard. So to help, we’ve put together this short NRF Survival Guide.

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Getting Ready For NRF 2018 – Your Preshow Guide to Retail’s Biggest Show

December 07, 2017 | Post by Tom Alvey | 0 Comments

The NRF Big Show is one of retail’s largest industry events of the year. NRF boasts that there are over 35,000 attendees and more than 600 exhibitors, making this a one of a kind opportunity to see the future of retail, make new connections, and learn from industry experts. It can also be a bit overwhelming as you start to plan, which is why we’re here to help you make the most of your three days at the show.

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Automated Store Support and Repair – How the Self Healing Store Saves Time and Money

November 08, 2017 | Post by Ken Jackowitz | 0 Comments

Close your eyes. Imagine there’s a store that can automatically detect common problems, such as network downtime, POS failures, or device malfunctions. Instead of calling a technician and waiting for them to diagnose the issue, order parts, and return to fix it, the store can leverage automated processes to rapidly solve the problem without the need for any human intervention.

 

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How Design Thinking Can Help Retailers Create A Better Customer Experience And Achieve Their Digital Future

October 25, 2017 | Post by Justin Mennen | 0 Comments

Retailers are in the midst of a fundamental shift. Driven by the need to create exceptional customer experiences and deliver against increasing competition, retailers are turning to technological innovations. So what can you do to create a better experience and design your digital future?

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Hitting Store Open Deadlines with the Help of a Retail IT Support Provider

September 27, 2017 | Post by Tom Alvey | 0 Comments

Despite the rise of online and digital shopping, the physical store still represents around 90 percent of all retail sales in the US. As a result, opening new stores with the latest retail IT is a strategic initiative that needs to be done effectively. Learn four consequences retailers face if they delay their store opening.

 

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How Retail Technology Solutions are Changing the Role of Employees

September 06, 2017 | Post by Tom Alvey | 0 Comments

Effective retailers recognize that employees and technology go hand-in-hand in creating a better shopping experience. Rather than replacing employees, technology will require these workers to have new skills, and empower them to use these skills more effectively, meaning they’ll spend less time scanning products and stocking shelves and more time assisting customers.

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How a Preemptive Retail IT Maintenance Plan Saves You Time and Money

August 09, 2017 | Post by Tom Jacobs | 0 Comments

In 2015, CIOs said they spent an average of 57 percent of their total IT expenditure just on maintaining existing IT assets. As retail IT continues to play a larger role in stores, keeping it running continuously for customers can be a big expense. This is especially true when you consider that the retail environment is typically much harder on equipment than a traditional office building.

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