Ken Jackowitz was named Chief Product Officer for CompuCom in June 2017. In this role, Ken leads Product Marketing & Management, Marketing & Sales Enablement, Corporate Marketing & Communications and Business Development. Under Ken’s leadership, CompuCom delivers transformational products and services for enterprise, midsized and small business clients and is a leader in the Gartner Magic Quadrant for Managed Workplace Services.
Ken joined CompuCom in September 2015 as Executive Vice President, Service Experience Management. Ken’s team provided best-in-class technical service and support solutions including persona, digital self-service, IT Service Management and analytics to optimize client end-user productivity and reduce overall support costs.
Prior to joining CompuCom, Ken led the Practice Management Customer Experience organization for IDEXX Laboratories and held senior customer experience leadership and innovation positions at Arise Virtual Solutions, Bank of America, NetByTel and Office Depot, Inc.
Ken earned a Bachelor of Science degree in Marketing and Management from Bentley University in Waltham, MA and spent four years as an Executive in Residence/ Research Affiliate at the MIT Media Lab in Cambridge, MA.