When a person needs medical advice or care, seamless communication between a patient and their healthcare provider is of paramount importance. Likewise, many healthcare organizations thrive on positive feedback from patients satisfied with the care they’ve received. Proper use of mobile devices can help facilitate both scenarios, resulting in happy and satisfied people on both sides of the relationship.
It should come as no surprise that mobile devices are commonplace in nearly every professional setting. In fact, organizations, including healthcare, are capitalizing on the many advantages mobile devices bring to the workplace. According to a 2015 HIMSS Mobile Technology Survey, nearly 90% of respondents use mobile devices in the workplace to engage patients at their healthcare facility.1
Healthcare organizations embracing mobile devices see numerous benefits:
- Better patient-clinician communication
- Faster access to critical medical resources and information
- Streamlined access to Electronic Health Records (EHR)
The problem, however, is that many organizations aren’t properly assessing and mitigating the risks that mobile devices bring to the workplace—implementing them in their hospitals or other clinics without conducting due diligence.
While adding mobile devices, such as iPads®, to your organization can bring numerous benefits, there are several ‘don’ts’ you should be aware of before beginning any kind of mobile implementation.