A leader in the delivery of IT solutions to retail
At CompuCom® we understand what it takes to envision, design, implement and manage a technology-first retail environment. To answer the need, we have assembled an unmatched portfolio of retail technology solutions and services designed specifically to meet the unique needs of today’s retailers including:
- Design Thinking: Incorporating human-centered design greatly improves your chances of producing innovative experiences that exceed customer expectations. CompuCom® can help you apply design concepts to the way your business works, in as little as 20 days.
- MyStore — Powered by CompuCom: A complete suite of technology services for retailers, with an experienced and trusted partner by your side every step of the way.
- Self Healing Store™: a technology solution built for the customer experience and for store operational efficiency. It keeps your in-store technology up and running by automatically resolving technology issues without employee intervention.
- StoreCare™: helps retailers prepare for the future by delivering simplified, personalized, consolidated and fully-managed technology support solutions like technology maintenance and monitoring, device life cycle management and account management that deliver a seamless customer experience 24/7/365.
- Device as a Service: DaaS includes all the technology hardware, managed services, and consulting you need to select the right devices for your stores, then keep them running, updated, supported and retired, according to your schedule. All for one monthly predictable fee.
- Smart Locker Solutions: a versatile, sleek and modular solution that can redefine the in-store customer experience, reduce the risk of in-store devices being lost or stolen amd make technology repairs more efficient.
- Hardware Procurement: We helps retailers cut down on managing multiple vendors and invoices allowing you to focus on more strategic projects. We offer an extensive partner network providing fully-configured devices and technologies.
Additional Retail Technology Services
Supporting retailers requires a complete portfolio of technology services that provide end-to-end services that are both vendor neutral and supported by certified, trained technical staff. CompuCom provides the following services to meet clients’ needs: