CompuCom® is pleased to have been positioned in the Leaders quadrant of Gartner’s® 2019 Magic Quadrant™ for Managed Workplace Services, in North America.
CompuCom has approximately 925 managed workplace services clients in North America and supports approximately 1.34 million service desk users, over 6.3 million physical desktops/laptops and 1.9 million mobile devices. CompuCom’s acquisition by Office Depot at the end of 2017 leads to an increased focus on midsize enterprises, leveraging the retail organization’s many outlets.
CompuCom’s offerings focus on employee well-being and empowering end-user choice to deliver an engaging end-user experience. Its digital workplace strategy – centered on digital building and smart furniture offerings – provides a flexible and intelligent workplace to end users. CompuCom aims to deliver a digital innovation roadmap – focusing on automation and self-healing technology – to every new client within 20 days of engagement. Its digital innovation roadmap has generated an average of four times the ROI among the clients that have adopted it.
Client references praised CompuCom for its client focus and flexibility when dealing with their changing business demands. Some references praised CompuCom’s senior leadership engagement.