First 100% vendor-agnostic service frees enterprise technology departments from day-to-day device management and service tasks, reduces cost
NEW YORK (NRF BOOTH 759) – JANUARY 16, 2018 – CompuCom Systems, Inc. (“CompuCom®”), a leading provider of managed digital workplace services, today launched its Device as a Service (DaaS) offering, which combines hardware, managed services and device life cycle management into a single, fixed-cost service to help organizations lower total cost of ownership, increase user satisfaction and boost workplace productivity.
Deploying and managing multiple devices from multiple vendors is often an overwhelming and expensive task for technology departments. CompuCom’s comprehensive DaaS offering covers the entire device life cycle, from procurement to deployment to disposition (disposal) – taking the stress out of acquiring, deploying and managing devices while gaining greater stability and visibility on technology costs – and enabling technology departments to focus on more strategic projects.
CompuCom clients have said they want a consumption model that empowers end users to leverage current modern hardware, delivered in a near-zero-touch configuration, with a predictable monthly expense that their CFO can plan to. CompuCom’s DaaS solution addresses these issues in a sustainable and repeatable model, enabling the technology department to get back to helping their business users be more productive by delivering:
- End-to-end, fully managed support combined with device life cycle management, regardless of brand.
- The ability to control IT costs with a predictable monthly price, giving technology departments the flexibility to scale up or down based on evolving workplace needs.
- More brand choices and flexibility around device procurement, boosting employee satisfaction.
- Increased employee productivity using the latest technology that is personalized for them.
- Greater flexibility with cash flow and better visibility into the overall technology budget.
“Our ultimate goal is always to improve the customer experience, and DaaS represents another important way to achieve that,” noted CompuCom Chief Product Officer Ken Jackowitz. “Before, you’d have to find a hardware provider, a technology services company and a leasing agent. With the DaaS program, we do it all – procuring the best technology, avoiding penalties and delivering consistent managed services, no matter what brand of device you prefer.”
CompuCom’s DaaS program is available now. For more information, please visit us at booth #759 or at: www.compucom.com/services/device-as-a-service.
CompuCom Systems, Inc. provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise, midsize and small businesses. Celebrating its 30th year, CompuCom offers clients individualized experiences, drives workplace collaboration and productivity, and delivers operational performance and efficiency. For more information, visit www.compucom.com.
Roberts Buchanan, Inc.
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