Justin Mennen, CIO and CDO of CompuCom -- provider of managed digital workplace services, is elevating the digital experiences of his customers and his P&L leadership role.
Compucom's mobile app puts the service desk in the palm of your hand with five primary benefits: self-service options, simplicity, efficiency, productivity, and information.
CompuCom is pleased to have been positioned in the Leaders quadrant of Gartner’s® 2017 Magic Quadrant™ for Managed Workplace Services, in North America.
CompuCom delivers a broad range of end-user and data center services designed to meet the needs of the enterprise and the individual user as they conduct business using a variety of endpoint devices to provide mission-critical data in support of their clients.
CompuCom’s service professionals support more than 5 million users and nearly 7 million devices throughout North America today, including nearly 2 million users serviced through walk-up kiosks. The team uses advanced tools and automation solutions designed for rapid resolution and for delivering great client satisfaction and performance.
According to Accenture, 82 percent of insurance executives agree that one of the most important factors driving change at their organization is the customer experience. That means that the insurance sector needs to modernize in order to achieve effective meaningful communication that’s accessible to clients anywhere, anytime, from any device. However, in order to provide the experience their customers are expecting insurance firms must leverage these critical opportunities to unlock their full potential for modernization: