CompuCom Fact Sheet

CompuCom Systems, Inc., a wholly owned subsidiary of Office Depot, Inc. (NASDAQ:ODP), provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise, midsize and small businesses. Celebrating its 30th year, CompuCom offers clients individualized experiences, drives workplace collaboration and productivity, and delivers operational performance and efficiency.

CompuCom has over 30 years of experience partnering with diverse businesses across multiple industries and is a recognized leader by Gartner1.

In November 2017, CompuCom was acquired by Office Depot, Inc. (NASDAQ:ODP). The acquisition was the first step of a longer-term journey to transform Office Depot from a traditional provider of primarily office products into a broader product and business services platform. This transformation will leverage stores, online presence and sales force to create a unique omnichannel platform that offers services, products and solutions focused on businesses of all sizes. The strategic acquisition of CompuCom adds an award-winning, enterprise managed workplace services capability to Office Depot’s portfolio.

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CompuCom Snapshot

 

CompuCom is a part of Office Depot $10.8B revenue, 11,000 CompuCom associates, 100,000+ certifications.
We modernize with Automation and have more than 6000 employee technnicians. Together we resolve more than 90% of service requests on the first contact.
15 consecutive years that CompuCom has earned significant analyst accolades

 

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Our Clients

 

6of the top 10 financial services firms in NA. 4.80 out of 5 client satisfaction (industry average 4.77). 7 of the top 10 retailers in NA. 6 of the top 10 Fortune 500 companies
90% of our clients have worked with us for more than five years. 97% of our revenue comes from repeat clients. 75% of IT service revenue is recurring annuity clients. 15 yrs average client relationship
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CompuCom Manages and Supports...

 

5.15+ end users, 1M+ mobile devices
6.4M devices, 449,000+ services
2.4M network devices, 8M+ Service Desk contacts managed

 

1: Gartner Magic Quadrant for Managed Workplace Services, North America, Published January 2018
2: CompuCom — as a key member of the Global Workspace Alliance — has been included in the Forrester® Wave for Global Workplace Services since 2013; CompuCom has been included in the Forrester® Wave for North American Workplace Services since 2013.

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