Today’s stores are technology hubs. As customers expect more from the stores they visit, technology has become a necessity in providing a seamless, convenient and exciting shopping experience. From point-of-sale (POS) systems and scanners to digital signage, kiosks, and employee mobile devices, each piece of technology you implement is designed to increase revenue and keep customers coming back to your stores.
With stakes this high, you need a solution that limits downtime and automatically resolves issues quickly before they disrupt your business.
Imagine a Store That Heals Itself
The Self Healing Store™, from CompuCom®, is an automated service that monitors device performance, detects, diagnoses, and resolves issues without end user intervention, and preemptively handles scheduled maintenance to keep your technology up and running when you need it.
Designed specifically for retailers, the Self Healing Store uses endpoint automation and lightweight monitoring applications installed on devices to make sure your technology is working for you, not against you. This not only reduces the time and cost of support, but also frees up store associates to focus on what matters most – the customer.