CompuCom® is pleased to have been positioned in the Leaders quadrant of Gartner’s® 2018 Magic Quadrant™ for Managed Workplace Services, in North America.
CompuCom has roughly 700 managed workplace services clients in North America and supports approximately 1.25 million service desk users, over 6.4 million physical desktops/laptops and mobile devices. CompuCom has a strong foothold in providing end-user device support for North American clients, with specific offerings for midsize enterprise clients.
CompuCom's offerings aim to provide a flexible digital workspace environment to customers by leveraging mobility solutions and analytics to provide contextualized access to the corporate workspace, boosting employee productivity. Its recently launched ASCEND™ platform reflects its investment in intelligent automation of infrastructure and operations (I&O) tasks and processes and elevates business outcomes and user experience.
Several client references praise CompuCom for being a true partner and taking a customer-first approach to overcoming implementation issues and ongoing challenges. Some references also commend CompuCom on the comprehensiveness of its service offerings and its flexibility in making changes to the services along the way.