FORT MILL, S.C. – MARCH 6, 2018 – CompuCom Systems, Inc. (“CompuCom®”), a leading provider of managed digital workplace services that is now part of Office Depot, Inc. (NASDAQ:ODP), today announced the company is again positioned in the Leaders quadrant of Gartner's 2018 Magic Quadrant for Managed Workplace Services, North America. CompuCom provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise, midsize and small businesses.
“As organizations make the transformation to a digital environment, CompuCom’s goal is to provide the products and services that help them remain competitive and succeed in keeping their customers satisfied and productive,” said Dan Stone, President of CompuCom. “For us, it is gratifying to be recognized once again by Gartner as a Leader in this Magic Quadrant. We attribute it to our customer-first approach, comprehensive set of offerings, adaptability in meeting clients’ evolving needs and flexibility in making changes to services to meet those needs. And, of course, we feel it’s all made possible by our world-class associates.”
CompuCom’s technology service professionals support approximately 1.25 million service desk users and over 6.4 million physical desktops/laptops and mobile devices throughout North America today. The CompuCom team uses advanced tools and automation solutions designed for rapid resolution, and for delivering great client satisfaction and performance.
“CompuCom has a proven track record of delivering remote and on-site managed workplace services to an entire spectrum of enterprise North American clients,” noted CompuCom Chief Product Officer Ken Jackowitz. “However, we know CompuCom is unique in that it also delivers enterprise-quality offerings that scale to small- and medium-sized businesses. CompuCom's increased adoption of intelligent automation over the last two years – such as our recently launched ASCEND™ Digital Platform and Self Healing Store™ – reflects our company’s investment in intelligent automation to help enterprises modernize how they deliver end-to-end services and advance their digital transformation agendas.”
The Gartner Magic Quadrant is a graphical portrayal of vendor performance in a market segment, including categories for Leaders, Challengers, Visionaries and Niche Players. Criteria by which the vendors are measured include a company's completeness of vision and ability to execute.
Sources: Gartner "Magic Quadrant for Managed Workplace Services, North America" by Daniel Barros, Helen Huntley, Karen A. Hobert, January 23, 2018.. Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
CompuCom Systems, Inc., a wholly owned subsidiary of Office Depot, Inc., provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise, midsize and small businesses. Celebrating its 30th year, CompuCom offers clients individualized experiences, drives workplace collaboration and productivity, and delivers operational performance and efficiency. For more information, visit www.compucom.com.
About Office Depot, Inc.
Office Depot, Inc. (NASDAQ:ODP) is a leading provider of business services and supplies, products and technology solutions through its fully integrated omni-channel platform of approximately 1,400 stores, online presence, and dedicated sales professionals and technicians to small, medium and enterprise businesses. Through its banner brands Office Depot®, OfficeMax®, CompuCom® and Grand&Toy®, the company offers its customers the tools and resources they need to focus on their passion of starting, growing and running their business. For more information, visit news.officedepot.com and follow @officedepot on Facebook, Twitter and Instagram.
Roberts Buchanan, Inc.
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ASCEND is a trademark of CompuCom Systems, Inc. Self Healing Store is a trademark of CompuCom Systems, Inc.
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Office Depot is a registered trademark of The Office Club, Inc. OfficeMax is a registered trademark of OMX, Inc. Grand&Toy is a trademark of Grand & Toy, LLC in Canada.
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