Bank customers have embraced omnichannel. Nearly two-thirds of customers now use four or more bank channels.1 But banks haven’t necessarily kept up, by their own admission. Less than 10 percent say they’re actually executing on an omnichannel strategy, with the rest still in some stage of researching or planning.2
The High Stakes of an Unsuccessful Hybrid Cloud Deployment
September 08, 2017 | Post by Bryan Erwin | 0 Comments
A hybrid cloud deployment that falls short of expectations may not only hurt your company, but also put your career on the line.
The pressure on IT has never been greater. If you're taking on a major technology implementation — for example, a new cloud initiative — senior executives will be watching. Moving too slowly or spending beyond your budget will test leadership's patience. And you don’t want to lose their trust or support.
Here are four common challenges IT leaders must address when trying to meet business needs with a hybrid cloud strategy.
How Retail Technology Solutions are Changing the Role of Employees
September 06, 2017 | Post by Tom Alvey | 0 Comments
Effective retailers recognize that employees and technology go hand-in-hand in creating a better shopping experience. Rather than replacing employees, technology will require these workers to have new skills, and empower them to use these skills more effectively, meaning they’ll spend less time scanning products and stocking shelves and more time assisting customers.
5 Challenges in Managing a Hybrid or Multi-Cloud Environment
August 31, 2017 | Post by Bryan Erwin | 0 Comments
Given the significant shortage of knowledgeable cloud workers out there, many businesses are lacking in-house cloud expertise. As a result, deploying a successful cloud strategy is often a complex undertaking. Here's a look at five of the most common challenges businesses face in managing a hybrid or multi-cloud environment.
What is IT Asset Disposition?
August 29, 2017 | Post by Joseph Geletei | 0 Comments
Replacing and remarketing outdated IT equipment isn’t as simple as plugging in the new technology and putting the old hardware on Craigslist. There are many considerations, such as confidential device data, environmental hazards, and logistics that all require a well-planned strategy.
Are mobile devices important to your organization? Answer the following six questions to find out how you rank.
How One Retailer Deployed Its Enterprise Mobility Solution
August 24, 2017 | Post by Steven Pike | 0 Comments
The deployment phase of a new enterprise mobility solution is the most critical step for IT departments to get right. What may look to be a nuts and bolts process is actually one of the easiest to get wrong. End users demand mobile solutions that are as easy as their personal devices. If the tools you provide don’t work right away, they may be left unused forever.
If that happens, all of the planning, strategy, and effort done up to that point is wasted, along with any potential cost savings or other benefits expected to be gained from the new solution.
Helping your business stay connected to mission critical data until the interruption is resolved.
Learn how the CompuCom team reduced one of the world's leading professional services organizations average service desk call time by 35 percent.
Throwing Away Old Devices? 4 Things to Know About Device Disposition
August 17, 2017 | Post by Tim McCulley | 1 Comments
With all the work that goes into sourcing, procuring, kitting, configuring, activating and deploying the new devices, you also need to consider what happens to the old ones which are being replaced. Having end users pass them down to their kids – or simply throwing them away – are not viable disposal methods. Here are four things you need to know during the IT asset disposition (ITAD) stage of your enterprise mobility management lifecycle.