5 Mobility Management Tips for Financial Services Companies

June 20, 2017 | Post by James Bainter | 0 Comments

If your financial services firm seeks to attract and retain younger workers and gear for the future, here are five recommendations.

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Keep Your Competitive Edge with a Service Desk Provider Who Knows Retail

June 19, 2017 | Post by Tom Alvey | 0 Comments

Staying ahead of the competition is an absolute must, especially in retail. With brick-and-mortar shops downtrending and online stores uptrending, finding a way to differentiate your business is imperative.

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CompuCom launched IntelliCare, a suite of robust services to help clients with Cisco®-based infrastructure equipment lower operating costs, resolve incidents faster, mitigate risks and effectively manage their assets.

CompuCom received the highest score in End-User Device and the second-highest scores in Service Desk and Digital Workplace, out of the three Use Cases listed in Gartner's report.

This client is a leader in industrial automation and information. Based in the Midwest, with sales in 80 countries worldwide, its brands are recognized for innovation and excellence. With segments that target motor control and information platforms, the company is committed to making its customers more productive and the world more sustainable.

The Challenge of Big Data Mining on Legacy Systems

June 01, 2017 | Post by Ryan Demelo | 0 Comments

Big Data analytics can offer disruptive new opportunities for everything from individualized customer service to real-time information products – but first having the right infrastructure is critical. 

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Vigilance: Best Defense Against Malware

May 31, 2017 | Post by Jesse Adams | 0 Comments

A few weeks ago, the world was introduced to WannaCry, a variant of crypto-locker ransomware designed to exploit a Server Message Block (SMB) vulnerability in Microsoft operating systems known as EternalBlue. Since WannaCry first made the news, it has spread to more than 300,000 targets in more than 150 countries worldwide, making it one of the largest attacks in the history of the Internet.

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Why Testing Retail IT Systems Saves You Time and Money

May 30, 2017 | Post by Tom Alvey | 0 Comments

Customers go into stores expecting an easy and enjoyable experience. They want to be able to purchase a product without running into any issues. This is the promise that you made to them when installing new retail IT systems and technology into your stores. But when a problem does occur, you’ve broken that simple promise. It’s that serious.

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Rick Saia asks, “What does Christmas look like to a retailer when it's not December? Apparently, for nearly half of them, it assumes a vision of more self-checkout technology within the next year, according to solution provider giant CompuCom.” Saia quotes CompuCom’s Tom Alvey, who notes that customization and speed are key themes for retailers when it comes to the store of the future.

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