Monica Melton reports on CompuCom’s retail tech poll, highlighting that self-checkout is at the top of the list of technologies respondents would most like see put to better use in the coming year. Melton points out that responses are in line with that of the average consumer: Two-thirds of internet users worldwide said they were frustrated with long lines at checkout counters, according to data from IT consultancy Capgemini.
4 Tips for Asset Disposition in Financial Services
May 25, 2017 | Post by Jeff Hickey | 0 Comments
From bank floors to boardrooms to the trading bullpens of Wall Street, technology is one of the key drivers of financial services. But what happens when that technology reaches the end of the line?
According to a new survey from CompuCom, a majority of IT professionals surveyed (43 percent) are looking forward to the expansion of self-checkout technology in retail environments in the coming year.
How the Right Enterprise Mobility Suite Can Help Configure 100s of Devices in Days
May 24, 2017 | Post by Tim McCulley | 0 Comments
An enterprise IT department faced the challenge of configuring hundreds of devices and kitting them to withstand the rigors of a demanding environment. This was a difficult task for a small IT team whose main responsibility was to keep the stores, networks and IT infrastructure up and running. It was clear the IT department did not have the internal resources or required knowledge for a deployment of this size. So they turned to a single-source solution provider for their enterprise mobility suite.
How a Self-service Knowledge Base Empowers Today’s Workers
May 22, 2017 | Post by Kim Crean | 0 Comments
Self-service knowledge bases are the future of independent IT problem solving. Placing the power of resolving technical issues into the users’ hands reduces agent-assisted service desk tickets, lowers costs and streamlines the upgrading, migrating and moving processes.
Overpaying for data? Use our ROI calculator to see how much money you can save by moving to a flexible mobile access solution.
A recent blog post from CompuCom Mobility Consulting Senior Specialist Tim McCulley was featured in a round-up of posts on current issues surrounding mobile technology “that can give you insight into your customers’ needs and concerns.” McCulley’s post, “Enterprise Mobile Solutions – A Better Way to Procure Business Value, Not Just Devices,” focuses on the importance of understanding the fundamental business problem in order to put the right technology in place to help solve it.
Planning for Asset Disposal when Closing a Store
May 17, 2017 | Post by Joseph Geletei | 0 Comments
Customer expectations are shifting as more choose to shop online to meet their retail needs. In fact, retail store closings as of April 2017 have already surpassed the 2008 historical high.
Big Data is a Big Investment – Leveraging Big Data & Retail Technology Services
May 16, 2017 | Post by Tom Alvey | 0 Comments
We live in an era of data. That’s why retailers are embracing the idea that big data – or, more accurately, the insights it can provide – can redefine the way they do business. But having this data isn’t enough, you need to be able to turn it into useful business outcomes. Learn how you can make the most of your big data.