From the outside, the IT channel doesn’t seem to have a lot of charm. But for those working within it, there’s something about the sector that keeps people coming back for more. CompuCom's Reem Gedeon knows this all too well. After spending more than 15 years as an account/sales executive at two different IT solution providers, she tried expanding into management consulting in 2008. But after a year and a half as an associate partner at Gallup Consulting, she realized that her passion was working in IT. She quickly jumped aboard CompuCom toward the latter half of 2009 and hasn’t looked back since. Gedeon’s rich experience in the channel, coupled with her leadership skills and passion for her customers, sets her apart from the competition. Now the senior vice president of Sales at CompuCom in Canada, Gedeon is one of CDN’s honourees at this year’s Women in the IT Channel event.

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CompuCom Systems, Inc. (“CompuCom®”), a division of Office Depot, Inc., is a leading provider of managed digital workplace services that today launched its next-generation retail loss prevention solution, CompuCom Point-of-Purchase Digital Vending. The in-aisle, self-service vending solution produces higher product conversion without sacrificing customer experience for high-value items. This transformational loss prevention technology solution joins the CompuCom lineup of Digital Lockers and Vending.

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According to Accenture, 82 percent of insurance executives agree that one of the most important factors driving change at their organization is the customer experience. That means that the insurance sector needs to modernize in order to achieve effective meaningful communication that’s accessible to clients anywhere, anytime, from any device. However, in order to provide the experience their customers are expecting insurance firms must leverage these critical opportunities to unlock their full potential for modernization:

Smartphones, tablets and even wearables are giving employees access to company information wherever they are, whenever they like. This also inevitably leads to more operating systems and applications, not to mention the added potential for security risks, for IT to manage and support. CompuCom Canada has been custom-tailoring solutions for clients for 30 years, and the rise in popularity of smartphones did was something the company not only anticipated, but prepared for.

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