Robotics Process Automation: Take Out Costs or Empower the Workforce?

April 29, 2016 | Post by Sam Gross | 3 Comments

Technology such as Robotics Process Automation is a powerful conduit to enhance the end-user experience, rather than simply reduce costs.

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Company executives from CompuCom and Getronics Global Services BV unveiled the new Global Workspace Alliance (GWA) 2.0 – a consortium of 11 global companies aligned under the GWA umbrella.

What Does Digital Signage Mean for Marketers?

April 08, 2016 | Post by Jonathan James | 0 Comments

Digital signage, also known as dynamic signage, is becoming integral to how companies will interact with consumers to create a more optimized user experience.

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CompuCom Canada Co. announced today that it is the recipient of a Cisco® Partner Summit Country Award for Security Partner of the Year

How to Leverage User Data to Optimize Customer Experience

April 01, 2016 | Post by Michael Giordano | 0 Comments

Learn how you can unlock tremendous opportunities in leveraging data to better understand customers and improve their end-use experience.

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Cybersecurity attacks are on the rise, and most companies don’t have the money to hire a full time staff to keep them at bay. Unified Threat Management (UTM) devices, configured by CompuCom, offer a great way to establish a first line of defense across some of the more common forms of attack.

Customer Experience in the Era of Driverless Cars

March 16, 2016 | Post by Jonathan James | 0 Comments

In an age where new technologies have raised customer expectations, companies must deliver a superior, consistent omnichannel customer experience.

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What does it really mean to be "digital?" The definition covers everything from employees with access to high-speed Internet, millennials who regularly use email, e-filed tax returns, employees who use mobile phones to access news and information, freelancers who perform work online, video streaming services, digital payment, and information and communications technology (ICT) as a share of total investment.

Going Digital is Not Optional -- It's not a question of if, it's a question of when. And yes, it's complicated. Businesses need digital options for operations and customer service, as well as remote options, and face-to-face. What's a business to do?

Your Customers are Going Digital. Are you?

March 07, 2016 | Post by Sam Gross | 0 Comments

Digitization creates a winner-take-all dynamic by blurring industry boundaries; everyone is in the game. If you’re not going digital, you’re almost irrelevant.

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