Dr. Katy Ring, Director of Global Infrastructure Research from analyst firm 451 Research, published this ‘First Take’ analysis on the Global Workspace Alliance (GWA) launch event in Paris, on September 9, 2015.
CompuCom Systems, Inc. and ii2P (Integrity, Innovation, People), LLC, specializing in IT self help services, have teamed to deliver a solution that gives IT users the services they demand—self service and faster resolution.
Each year Gartner conducts a thorough evaluation of vendors and speaks to customer references to ensure the best representation of vendors in their Magic Quadrants.
This Magic Quadrant focuses on management services for mainframe and centralized server environments. It evaluates the abilities of 21 top service providers to deliver data-center-managed services across North America.
CompuCom has been positioned in the 2015 Gartner's Leaders quadrant for End-User Outsourcing Services for the 13th consecutive time, and recognized as a Challenger in its Magic Quadrant for Data Center Outsourcing and Utility Services for the 5th consecutive time.
This industry report focuses on management services for mainframe and centralized server environments. CompuCom’s approach provides flexible options for efficiently migrating and managing data center workloads.
This report further reinforces our commitment to putting the client first by validating our strong quality and client satisfaction and retention rates. It also reflects the value of an integrated Service Desk operation as opposed to a standalone Help Desk, and having these services performed by one—rather than two—discrete organizations.
CompuCom has been positioned based on “Ability to Execute” and “Completeness of Vision.” Gartner defines Leaders as service providers that “perform skillfully.
Powering on the Digital Business Era. From mobility to cloud computing, new forces are shaping the IT and business landscapes.