New Year’s Resolutions for CIOs

Five key issues you should escalate to the top of your priority list in 2017

The IT Healthcare Providers Need Now

Hospitals and physician practices face tremendous change. IT can ease the transition.

The Squeeze: Wringing Cost Out of IT

CIOs are continually charged with reducing the cost of IT. Here are effective ways to achieve that goal — while improving IT services.

Persona Rightsizing: The Right IT at the Right Price

End-user personas help you avoid IT waste. They also help employees work smarter.

Achieving Outcome-based IT

How the IT department can shift from providing technology to generating positive business outcomes.

SIEM as a Service

Security information and event management (SIEM) is a crucial part of threat management. Here’s why more organizations are turning to SIEM as a Service.

IT Support for Midsize Companies

Enterprise-level support is too big. Consumer-level support is too basic. How can midsize companies get the technical support they need?

Advanced Intelligent Automation

A digital transformation strategy for elevating end-user experiences and business outcomes.

Robotic Process Automation: Artificial Intelligence for IT Support

Does your organization already have the tools to transform IT support through artificial intelligence?


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