Let's face it: It's not always easy for end users to meet their technology-related procurement, service and information needs. The supporting process may be poorly designed, not personalized to the individual or lacking in other functional ways.
Through CompuCom® Digital Engagement Solutions, we provide Web-based tools that transform how your end users interact with CompuCom throughout the technology life cycle. We leverage information gathered by our Persona Service Management engine to automate a personalized, consumer-like experience that far exceeds what you'd typically find in a business IT delivery setting. CompuCom Digital Engagement Solutions include:
- ClientLink® Portal for business end users: traditional B2B interactions across the IT life cycle
- Persona Portal for B2C and B2P users: more consumer- and professional-oriented interactions across the IT life cycle