IT Service Management (ITSM) with ServiceNow®

A ServiceNow Partner Since 2006

As the world’s largest IT ticketing system, ServiceNow provides IT Service Management software to companies of all sizes. CompuCom^® is proud to be one of ServiceNow’s longest-standing partners and has helped hundreds of clients implement and/or improve ServiceNow ITSM systems. CompuCom offers ServiceNow consulting services for ServiceNow single-tenant installations and as a managed service. Our managed-service desk solution leverages ITIL® best practices and SCP-certified processes, and runs on a multi-tenant version of ServiceNow.

What is the ServiceNow Ticketing Tool?

ServiceNow ITSM tool allows companies to take more control of their IT operations through cloud based prioritization of issues. Using ServiceNow allows IT departments to make smarter decisions through machine learning, remove chaos and gain control with easy to deploy solutions all while delivering fast results with constant analytics available for review. ServiceNow is much more than just an ITSM ticketing tool. Offering complete options for cybersecurity, HR and customer support, ServiceNow provides cloud-based tools for all aspects of business operations.

Why CompuCom for ServiceNow?

CompuCom customers can achieve quick and easy installation, with CompuCom’s GoLive Accelerators. Our process allows clients to implement best practices in days rather than weeks or months while maintaining transferable usage rights for all accelerators and processes used. Other benefits include:

Simplified transition and reduction in capital expenditures by moving to cloud-based solutions
Improve response rates
Increase task automation
Do more with less — and do it better and faster — resulting in more projects being completed on time and on budget

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