In today’s workplace, employees have more demanding expectations when it comes to technical support. A device that stops working, such as a mobile phone or a laptop, can bring employee productivity to a standstill and create unnecessary anxiety.
CompuCom® Walk-Up Services, called Solution Cafés®, are designed to transform traditional deskside services to enhanced on-site support. Solution Cafés provide employees walk-in technical assistance for their company-owned and personal devices, in a retail-like environment. No phone calls, no need to wait for someone to come by.