Service Desk In-a-Box


Fast & Easy Expert Support


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First-Class Service at Your Fingertips

Hardware and software support to keep your business running smoothly

In a perfect world, IT would work 100% of the time. (Spoiler alert: it does not.) Our customized digital support experience is focused strictly on enabling your team to solve service and support issues as efficiently as possible.

CompuCom answers the questions: What support do we need now? What will we need later, as we continue to grow? And, what does my specific organization need?

A Service Desk Experience Your Employees Will Love

IT support when you need it

Your small business needs prompt, effective IT support. Allow our experts to assist your employees via text, telephone, or chat; whatever channel best supports your team. Regardless of the size or scope of the issue, you can rely on our rapid issue response time to keep your business functioning smoothly.

Think of it as a “service desk in a box” that relieves the pressure on in-house teams, addresses issues and gets your business back up and running. CompuCom’s digital support will positively impact your team’s productivity and your company’s bottom line.

"...far exceed any expectations..."

“I have always believed that a person and a business can show their true worth when they are facing the greatest challenges. Personally and professionally, 2020 has been one of the toughest years to date. Through all of these uncertain times CompuCom proved they had the resources and dedicated staff to far exceed any expectations and solidify themselves as a true trade partner.”

- Platinum Coating -

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Let's begin building a better workplace.


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Services

  • Hardware tech support
  • Software tech support

Benefits

  • Over 5,000 field service technicians in the U.S. and Canada
  • 24/7/365 availability via text, telephone, and chat
  • Next level support at your fingertips

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An On Demand Support Team for Your Small Business

GET THE SUPPORT YOU NEED WHEN YOU NEED IT

The next time your employees need assistance with a software or hardware issue, service desk in-a-box can save the day. Our friendly, knowledgeable team is here to take care of any tech-related problem round-the-clock.

Insights

  • Blog: Don't Wait for Your Retail Technology to BreakBlog: Don't Wait for Your Retail Technology to Break
    If you own a car, you know that regular oil changes and other preventative maintenance like replacing worn brakes and tires are what stands between you and getting stranded on the side of the road. For retailers, technology can be seen the same way. A proactive approach that combines automation,… Read more »
  • Blog: How IT Asset Disposal (ITAD) Is Important to Data Security and Protecting Your BrandBlog: How IT Asset Disposal (ITAD) Is Important to Data Security and Protecting Your Brand
    Every year, organizations discard millions of tons of outdated equipment. If not handled correctly, your old devices could be a security Achilles heel and cause damage to your brand. Considering the average loss per data breach is currently $8.94 million, it's critically important that none of the information stored on… Read more »
  • Blog: How to Maintain Security When Employees Work RemotelyBlog: How to Maintain Security When Employees Work Remotely
    The accelerated shift to remote work triggered by the pandemic created new opportunities for hackers, with half of businesses reporting at least one security scare. The vulnerabilities are many, including unpatched VPN software, unsecured home Wi-Fi networks, personal devices used for work, and increased phishing attacks that target people working… Read more »