SysTrack Sees the Endpoint.

Compucom Sees the Whole Picture.

SysTrack provides granular endpoint telemetry. Compucom combines it with the rest of the environment — devices, applications, performance, support tickets, user sentiment, service levels, and costs — through our experience-management and FLO capabilities, turning a starting point into a complete picture.

Partnership at a glance

A partnership built around digital employee experience and continuous workplace improvement.

Official Lakeside partner tier.

Trained and certified to deploy and support SysTrack across the enterprise.

Expect More From the Partner Who Acts on It.

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SysTrack visibility is the foundation. Compucom connects that intelligence to the services and operational discipline needed to improve the workplace, reduce support costs, and get more from every technology dollar.

Right Technology, Right User

Use endpoint, application, performance, ticket, sentiment, service-level, and cost data to better align technology to actual needs.

Issues Addressed Earlier

Turn granular endpoint telemetry into proactive issue identification, self-help, self-healing, and device maintenance.

One Lifecycle Partner

Connect sourcing, professional services, service desk, field services, and managed services through one accountable team.

Continuous Optimization

SysTrack measures Digital Employee Experience (DEX) — how devices, applications, and performance actually feel to the people using them. Compucom turns that into ongoing action, optimization, and refresh, rather than a one-time assessment.

Smarter Investment Decisions

Use operational evidence to identify unused resources, right-size the environment, and focus spend where it adds value.

From Endpoint Insight to Continuous Improvement.

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A closed-loop approach connects what SysTrack reveals with the actions Compucom can take across the workplace lifecycle.

We Take SysTrack Beyond Visibility.

Proof That Endpoint Visibility Can Produce Measurable Value.

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A global animal health company had little visibility into endpoint health across the business — until SysTrack and FLO turned 11,000 end nodes into a source of proactive, automated action.

The organization lacked visibility into endpoint conditions and could not correlate data across end nodes to enable automated self-help or self-healing.

SysTrack was deployed across 11,000 end nodes. Compucom connected the data to FLO for real-time dashboards, issue identification, automated self-healing, and proactive device maintenance.

$400K in savings from unused endpoint resources, personas, and software, plus a 15% reduction in service desk demand through automation, self-help, and proactive maintenance — across all 11,000 end nodes.

Your Endpoints Already Have the Answers. Let's Put Them to Work.

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