Make Endpoint Insight Actionable Across the Enterprise
Lakeside Software’s SysTrack platform provides deep, high‑frequency endpoint telemetry. We extend its value through our Full Lifecycle Observability (FLO) Framework — transforming raw telemetry into actionable intelligence, automation, and measurable outcomes across the digital workplace.
Endpoint Telemetry, Fully Operationalized
Together with Lakeside, Compucom transforms SysTrack from a telemetry platform into a fully operational engine for proactive
service improvement.
Our Endpoint Health service powered by the FLO Framework, moves you beyond dashboards by embedding AI driven insight, automation, and governance directly into day-to-day operations — reducing incidents, improving endpoint performance, and elevating the employee experience.
What this delivers:
AI‑Assisted Telemetry in Action
operational workflows.
Context-Rich Insights
with enterprise data sources to add
business context and drive faster, smarter decisions.
End-to-End Operating Model
Configuration, thresholds, UAT, automations, surveys, self-help, and coordinated L3 escalation managed across Compucom, Lakeside, and customer teams.
Automation Catalog
Over 300 automations for use from
self-service with AI Chat to Self Healing.
Data Sets Giving Insights
Our Lakeside Solutions
Technology Solutions
We help you evaluate and adopt Lakeside SysTrack as the foundation for workplace telemetry and digital experience insight. Our approach connects telemetry to operational workflows and outcome-aligned reporting, turning visibility into action.
Cloud Consumption & Software Solutions
Through FLO, SysTrack data is integrated into broader observability and analytics views, enabling centralized dashboards and cross-tool intelligence, and enterprise-wide insight.
Driving Cost Optimization & Transformation
Our proven operating model and FLO Framework ensure SysTrack delivers sustained, measurable value across the digital workplace.
- Context beyond telemetry: FLO correlates SysTrack data with other enterprise sources to add operational and business context.
- Automation embedded in operations: SysTrack insights are integrated into endpoint management and Service Desk workflows for proactive remediation and improved employee experience.
AI Advantage: Amplifying AI Benefits
Lakeside SysTrack applies AI to endpoint telemetry for predictive insight. We amplify this through FLO by correlating data across systems and embedding intelligence into operational workflows, turning insight into action.
Start with a SysTrack Value Assessment
Our assessment identifies how to maximize SysTrack impact by evaluating telemetry configuration, triggers, actions, automation opportunities, and operational alignment, delivering a clear, prioritized roadmap for execution through Compucom managed services.
See how Lakeside SysTrack + Compucom FLO turn endpoint data into proactive, outcome-driven service delivery.
