Our advanced Experience Management, as part of our Full Lifecycle Observability framework, and proactive maintenance can dramatically enhance productivity and employee satisfaction. By addressing the root causes of technology-related issues and implementing targeted interventions, we helped our customer overcome their challenges and achieve remarkable results.
Transforming Operations: Harnessing the Power of AIOps and Digital Experience Management
Digital technologies such as cloud computing, big data, artificial intelligence (AI), and the Internet of Things (IoT) have unleashed enticing new possibilities for businesses. But they have also made enterprise IT infrastructures increasingly complex, especially with hybrid and multi-cloud environments.
2024: Five Digital Transformation Trends
Digital Transformation helps companies enhance their operations, improve customer experiences, and stay ahead of the competition. In 2024, it will continue to be a significant factor in the success of enterprise organizations. Companies choosing to strategize with a bold digital transformation path that embraces emerging technologies will be the ones to thrive in the coming years.
Apple in the Workplace: A Partner Perspective
For some time now, Apple has been making inroads into enterprise organizations. In fact, the use of Apple devices in the enterprise segment has grown by 68% in recent years.
Sale or No Sale: 9 Benefits MSPs Bring to Retail CX
Remember the last time you called your electric company, filed an insurance claim, or bought something online? Maybe you took a trip with a new airline or went to a different restaurant.
Partnership Pays Dividends for Our Customers
For over 25 years, Intel and Compucom have partnered to deliver IT solutions for enterprise organizations while focusing on the needs of the evolving workforce; these days, the unique needs of hybrid workers are top-of-mind.
Effective DEX Prioritizes Users
Good Digital Employee Experience (DEX) is more than a “nice to have” that will help retain and attract talent; it underpins many top business initiatives. Consider the priority of many businesses today: resilience — the ability “to deal with adversity, to withstand shock, and to adapt fast.”
5 Ways Endpoint Analytics Enhance Employee Experience
With hybrid work becoming the norm and workplaces more complex, good technology plays an even more significant role in employee productivity. At Compucom, we would add that so does accurately measuring, analyzing, and managing technology’s impact on employee effectiveness and satisfaction.
Measuring and Improving DEX with Digital Experience Management
As we conclude this blog series on Digital Employee Experience (DEX) and Digital Experience Management (XM), we’ll look at how to measure experience in order to discover areas for improvement to overall employee sentiment across an organization.
Digital Employee Experience: The Role of Support
Previously, we introduced the four dimensions of Digital Experience Management (XM) that Compucom has identified and how effective management through data gathering and analytics can help to create the ideal hybrid workplace for your employees.