A leading retail chain faced operational challenges due to outages in its stores and distribution centers. As part of our Full Lifecycle Observability approach, we used an AI-powered observability platform to enrich and correlate alert data, resulting in an 86% reduction in store incident volume and a 91% reduction in distribution center incident volume.
Think of the vastness and complexity of daily data from your company’s alerts, traces, logs, and user interactions. For IT teams, this data explosion can quickly become overwhelming. They can struggle to understand the overall health of systems and where they should focus their troubleshooting and optimization efforts.
Our advanced Experience Management, as part of our Full Lifecycle Observability framework, and proactive maintenance can dramatically enhance productivity and employee satisfaction. By addressing the root causes of technology-related issues and implementing targeted interventions, we helped our customer overcome their challenges and achieve remarkable results.
