WELCOME TO RETAIL

GLOBALLY.

WELCOME TO RETAIL

Crafting Premium Experiences Through IT

Compucom helps Williams-Sonoma elevate digital retail, streamline operations, and drive sustainable growth.

Williams-Sonoma is redefining premium retail through immersive digital experiences, personalized customer journeys, and seamless omnichannel engagement. To power this transformation, the company needs technology that’s as refined and reliable as its brand.

Compucom can help enhance e-commerce and mobile platforms, deploy AI-driven personalization, modernize fulfillment systems, and enable sustainable IT operations. From scalable cloud infrastructure to workforce enablement, we deliver the secure, agile foundation that helps Williams-Sonoma create elevated experiences for every customer.

Woman looking at her phone while shopping

Compucom delivers retail-ready IT solutions that keep your stores running smoothly, your associates connected, and your customers satisfied.

With decades of experience supporting some of the world’s largest retail brands, we provide end-to-end managed services—from point-of-sale support and device lifecycle management to in-store tech deployments and 24/7 service desk coverage. Our scalable, secure IT infrastructure helps retailers like TJX optimize operations across thousands of locations while enhancing the in-store and digital customer experience.

The Power of Williams-Sonoma & Compucom

PREMIUM DIGITAL
EXPERIENCES

Elevating Williams-
Sonoma’s e-commerce platforms and mobile apps
|to deliver seamless, premium brand interactions across every channel.

AI-DRIVEN
PERSONALIZATION

Using advanced AI and recommendation engines
to tailor shopping journeys, boost conversion rates, and deepen loyalty.

MODERNIZED
FULFILLMENT

Upgrading backend IT
for smarter inventory management and faster, more accurate order fulfillment.

DIRECT CONSUMER
GROWTH

Supporting Williams-Sonoma’s DTC strategy with scalable IT infrastructure
and subscription-ready digital platforms.

RETAIL DEVICE
LIFECYCLE

Reducing IT overhead and improving uptime through end-to-end device provisioning, support, and refresh strategies for retail and warehouse teams.

WORKFORCE
ENABLEMENT

Empowering retail and distribution employees with secure device lifecycle management, mobile solutions, and productivity tools.

AI-DRIVEN
OPTIMIZATION

Using our Full Lifecycle Observability (FLO) Framework, we identify opportunities for savings within your IT environment.

CORPORATE SOCIAL
RESPONSIBILITY

Enabling sustainability initiatives through energy-efficient IT infrastructure and eco-friendly technology solutions.

CONTINUOUS
IMPROVEMENTS

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CORPORATE SOCIAL
RESPONSIBILITY

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Extra, Extra, Read All About It!

Case Study: Helping a Major Retailer Reduce Store and Distribution Center Downtime

Learn how Compucom helped a leading retail chain that was faced with operational challenges due to outages in its stores and distribution centers.

> Read More

The 3 Biggest Retail Modernization Myths, Debunked and Explained

Blog: The 3 Biggest Retail Myths, Debunked and Explained

The retail revolution was well underway before the pandemic threw us all a curve ball. Technology changed the way consumers interact with brands
and has empowered them in ways we could have
only imagined just a few short years ago.

> Read More

Blog: Too Many Tech Partners? Retailers, Time to Consolidate IT Vendors

America’s top-tier retailers are making technology investments a big priority to fuel growth. But with each new vendor relationship, retailers also open the door to logistical challenges and confusion.

> Read More

Ready to Chat? We Are Too.

Meet Jim Doherty, your Compucom Expert

Our Offerings:

Solution Architects: Consult with our experts to design the right Lenovo workplace technology or infrastructure solution for your enterprise.
Procurement of Lenovo Devices and Accessories: Procurement of Lenovo Devices and Accessories.
Asset Lifecycle Management: Benefit from comprehensive management of Lenovo products, from procurement and deployment to disposition.
Device as a Service (DaaS): Simplify your IT needs with a single contract covering hardware, accessories, asset lifecycle, and support.
Service Desk: Keep your employees productive with our top-notch support of Lenovo personal and corporate technology.