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Welcome to CompuCom!
We are excited to have you join our team. To help you get started, we have provided new hire onboarding information and instructions below. You will enter most of your required personal information directly into Workday, our Human Resources information management system. Other required information will also be entered or viewed online, so internet access to complete your onboarding is required.
Access to some of these systems or information requires a CompuCom Active Directory System (ADS) network user ID and password which should be provided by your manager once you are on board. If you experience technical issues or need technical assistance, please contact the CompuCom Service Desk (CSD) at 888-557-4129 or in Dallas at 972-856-3011.
What to do before your first day (no CompuCom network access required):
What to do your first week at CompuCom (CompuCom network access required):
What to do your first month at CompuCom (CompuCom network access required):
Other important resources
Should you have any questions, please contact us.
7171 Forest Lane
Telephone: 972.856.4855 or Toll Free: 866.4EASYHR
All new hires should participate in our "Welcome to CompuCom" webinar their first week. Webinars are conducted each Thursday morning at 10:30 a.m. Central Time. Orientation sessions are not held on weeks with company holidays on Thursdays; please plan to attend the next Thursday's session.
To attend the webinar, you will need to access WebEx via the internet for the video portion and dial the toll-free conference call telephone number for the audio component.
If you have not previously participated in a WebEx webinar, please be sure to join the webinar approximately 10 minutes in advance to provide sufficient time to download the software.
Please follow the steps below to participate:
The New Manager Orientation webinar is offered once per month. Details about participation can be found on TheWIRE in the Managers Toolbox -> Develop and Train Associates -> New Manager Orientation.
To ensure that you receive your paycheck, complete the following forms:
NOTE: You must use your network/ADS user id and password to access the following online forms:
Hourly associates are paid on a bi-weekly basis, one week in arrears. Salaried associates are paid current.
Direct deposit enrollments are effective after your second paycheck. The paycheck immediately after your direct deposit enrollment will be a "live" check and will be mailed to virtual associates (associates who telecommute or are located at a client site) or delivered to a CompuCom facility for those working at a CompuCom office location.
Pay advices are available online via the TheWIRE -> Associate Services -> Payroll -> My Money -> Paystub. NOTE: Payroll cannot accommodate requests to print online pay advices.
Update your home and business contact phone numbers in Workday.
Providing this information will update Microsoft Outlook and the information supplied to the Global Address List (GAL).
NOTE: Due to privacy issues, home phone numbers are only displayed in Workday.
Being a part of the team means you have the opportunity to enroll in benefits. CompuCom wants you to have peace of mind, knowing that you are protected by great benefits.
As a new CompuCom associate, you must enroll within 31 days of your hire date. If you do not enroll during this period, you will only be enrolled in Basic Life, Basic AD&D, and Basic LTD. Direct Temporary associates are NOT eligible for benefits.
After you enroll you may not drop, change, or enroll in benefits again until the next annual open enrollment period, unless you have a qualified status change or are eligible for special enrollment rights. Annual enrollment takes place each fall for benefits effective in January.
Once the insurance companies receive your enrollment data, it usually takes them five business days to setup your account, then two weeks to send your ID cards.
If you have an immediate need for medical, dental, or vision services during the enrollment process, you may need to pay out-of-pocket for the service, according to the plan provisions. Once you receive your insurance card, you can submit a claim for reimbursement.
Before you begin your benefits enrollment, be sure you have:
Ready to Enroll? Contact easyHR at 866-432-7947 to speak with a licensed benefit counselor to complete your benefits enrollment via telephone.
As each associate's benefits needs are different, enrollment calls will vary in length. Some associates may have very few questions, while others may be interested in learning the details of all plans. The average call will last about 20 minutes per associate. Benefit counselors will be available to assist new hires Monday-Friday, 8:00 a.m. - 7:00 p.m. Central time.
Please be sure to have your dependent and beneficiary information, including name, date of birth, Social Security number and home address, readily available when you place your benefits enrollment call.
CompuCom's learning management system is called TheHUB. Once on board, you will be provided access to TheHUB which a 24x7 gateway to learning resources for skills improvement, professional development, performance support, certification preparation, and more. Please take advantage of the many opportunities CompuCom offers to further your personal development and career.
All new associates are required to complete the Information Securities Policies training their first month.
To access your required training: