For some time now, Apple has been making inroads into enterprise organizations. In fact, the use of Apple devices in the enterprise segment has grown by 68% in recent years.
Sale or No Sale: 9 Benefits MSPs Bring to Retail CX
Remember the last time you called your electric company, filed an insurance claim, or bought something online? Maybe you took a trip with a new airline or went to a different restaurant.
Partnership Pays Dividends for Our Customers
For over 25 years, Intel and Compucom have partnered to deliver IT solutions for enterprise organizations while focusing on the needs of the evolving workforce; these days, the unique needs of hybrid workers are top-of-mind.
Effective DEX Prioritizes Users
Good Digital Employee Experience (DEX) is more than a “nice to have” that will help retain and attract talent; it underpins many top business initiatives. Consider the priority of many businesses today: resilience — the ability “to deal with adversity, to withstand shock, and to adapt fast.”
5 Ways Endpoint Analytics Enhance Employee Experience
With hybrid work becoming the norm and workplaces more complex, good technology plays an even more significant role in employee productivity. At Compucom, we would add that so does accurately measuring, analyzing, and managing technology’s impact on employee effectiveness and satisfaction.
Measuring and Improving DEX with Digital Experience Management
As we conclude this blog series on Digital Employee Experience (DEX) and Digital Experience Management (XM), we’ll look at how to measure experience in order to discover areas for improvement to overall employee sentiment across an organization.
Digital Employee Experience: The Role of Support
Previously, we introduced the four dimensions of Digital Experience Management (XM) that Compucom has identified and how effective management through data gathering and analytics can help to create the ideal hybrid workplace for your employees.
Digital Employee Experience: The Role of Technology
In our previous blog, we introduced the four dimensions of Digital Experience Management (XM) that Compucom has identified and how effective management through data gathering and analytics can help to create the ideal hybrid workplace for your employees.
Digital Experience Management: What it is, Why it Matters
No matter where we go or what we do, in the real world or online, the anticipation and expectation of a good experience are what draw us. Every day, with the swipe of a finger, access to all the world’s knowledge and the experiences of others drive our decision-making, thoughts, and actions in both our work and personal lives.
Your IT Infrastructure: 7 Critical Questions
Your IT infrastructure has never been more critical to your company’s success. Combining the right hardware, software, people, and processes for an infrastructure that enables communication, creates efficiencies, protects data, and optimizes the user experience is a tall order, often falling to an already overburdened IT department.