SNAPSHOT: Unpredictable markets increase IT sourcing risk. Compucom’s strategic IT sourcing empowers your business to better navigate shifting conditions, optimize costs, and secure the best technology solutions. From laptops to comprehensive data center solutions, we ensure your workplace is equipped to stay resilient and competitive. 

Trade negotiations and their potential impacts on supply chains are creating unpredictability for businesses throughout North America. News on tariffs changes often, and it remains unclear how they will impact hardware, cloud services, and software costs. IDC warns the global economy is mired in uncertainty, at least until the second half of 2025.  

Today’s companies must consider various issues when it comes to their IT procurement:  

• Pricing and Supply Chain Challenges: Potential rising prices and supply chain hiccups are making planning procurement challenging.  
• Tight Budgets: When every dollar counts, ballooning costs from over-specification or outdated practices can’t be ignored.  
• Legacy Infrastructure: Balancing the use of older systems while staying competitive and driving innovation can feel like walking a tightrope.  
• Data Overload: Making sense of the flood of data from your IT environment could help you make better procurement decisions, but without actionable intelligence, it’s just noise. 

Within these challenges, we see opportunities for our customers. Tackling these issues head-on offers a chance to cut waste and optimize operations. Companies that adopt proactive, risk-based, and flexible sourcing strategies will thrive and potentially outpace competitors.  

The Path Forward: Mitigating Risk and Seizing Opportunity with Strategic IT Sourcing

1. Tap Into a Vast Global Supplier Network  

Diversification can help a lot with supply chain anxiety. The easiest way to accomplish this is to partner with a single, vendor-neutral IT sourcing provider who already has access to a large global supplier network. 

As an industry leader, we maintain strong relationships with OEMs and other suppliers and have deep insight into purchasing trends. This ensures that, regardless of market fluctuations, you’ll have access to the latest technology at the best prices.  

2. Consider Device as a Service (DaaS) to shift from CapEx to OpEx 

With everything in flux and a loss of cost predictability, DaaS offers predictable monthly payments, helping you manage budgets more effectively. Other benefits include: 

• Flexibility: You can scale up or down based on your needs, avoiding large upfront investments. This flexibility is crucial in adapting to changing business demands and economic conditions. 
• Access to Latest Technology: DaaS ensures access to the latest devices and technology without the need for frequent capital expenditures. Your team always has the best tools to stay productive and competitive. 
• Reduced IT Burden: Outsourcing device management allows your IT teams to focus on strategic initiatives rather than routine maintenance. 

Considering these advantages, DaaS can be a strategic move to navigate the current uncertainty. By shifting procurement from CapEx to OpEx, you gain financial flexibility and operational resilience, positioning your business to thrive despite external challenges. 

3. Optimize Costs with Actionable Intelligence  

A common missed opportunity in the face of rising costs is poor decision-making due to limited visibility into your IT landscape. When IT teams rely on educated guesses for replacements or inventory needs, they tend to overspend. Imagine having clear, actionable insights guiding your decisions — no more guesswork, just smart, efficient planning that saves money and resources.  

Our Full Lifecycle Observability Framework helps you harness your IT environment data as a source of wisdom for cost savings and procurement planning. It provides AI-backed analysis to uncover hidden cost-saving opportunities like underutilized infrastructure or overly frequent repairs. With our FLO Framework, you gain industry-leading insights to boost your sourcing strategies to help with: 

• Endpoint rightsizing: Avoid high procurement costs due to device over-specification. 
• Capacity rightsizing: Reduce excessive costs and complexity from over-provisioned devices and infrastructure. 
• Replacement planning: Simplify tracking and replacing outdated infrastructure. 
• Managing large-scale endpoint device replacements/refreshes: Plan and execute large-scale device replacements without disrupting operations. 
• Identifying device configuration issues: Fix configuration issues that lead to operational inefficiencies, increased costs, and user dissatisfaction. 
• Predicting device and peripheral needs: Mitigate uncertainty in device and peripheral needs, avoiding shortages or excess inventory. 
• Identifying device-type repair anomalies: Frequent repairs of certain device types can indicate underlying issues and affect future planning. 
• Estimating non-warranty repair costs: Unplanned repair costs can strain budgets and complicate financial planning. 

Optimize infrastructure capacity with actionable data to ensure you spend wisely and avoid unnecessary expenses. 

4. Take Bold Steps, Based on Expert Guidance  

Effective IT sourcing requires decisive action backed by advice from experts who know what they’re talking about. Great sourcing partners do the following: 

• Advise on technology that aligns with your unique business goals and drives efficiency. 
• Propose solutions and map out clear steps for executing  
• Help you innovate while setting the groundwork for future scalability. 

In challenging times, it’s crucial not to lose sight of technology innovation for the workplace. Short-term thinking can lead to missed opportunities. Investing in innovative technology now ensures your company remains competitive and resilient. 

We combine our technical expertise and decades of experience with insights from leading analysts and economists to guide you toward smart solutions that drive innovation. Don’t let difficult times prevent you from making strategic investments that will help improve your bottom line and position your company for future growth. 

The Advantages of a Single Source Provider 

The benefits of streamlining and managing the entire procurement process through a single provider include: 

• Optimized Sourcing: Ability to find availability and cost efficiently. 
• Advanced Forecasting: Forecast, cost, and reserve inventory at partner locations until needed. 
• Streamlined Receiving Process: Ensure deliveries are accompanied by valid purchase orders (not a PO left open for “unknown quantity”). 
• Enhanced visibility into estimated time of arrival (ETA). 
• Warranty Optimization: Strategically managing IT asset warranties to reduce costs and maximize return on investment. 
• RMA Management: The provider should handle all return merchandise authorizations (RMAs) for order errors, damage, or dead-on-arrival (DOA) items. 
• Complete Lifecycle Services: Comprehensive services from procurement through disposition. 
• Expert Technicians in Secured Facilities: Highly skilled, certified technicians utilizing secure systems and controls. 

Having an MSP like Compucom as your single-source provider offers cost savings through negotiated pricing and streamlined logistics. It also provides access to expert advice, a vendor-neutral approach, and comprehensive support, ensuring efficient and scalable technology solutions tailored to your needs. 

Technology Sourcing: More Than Just End-User Devices 

You might know us for procuring end-user technology like tablets and laptops, but we also excel in sourcing Advanced Technology Solutions. We design, procure, and integrate transformative infrastructure technologies across the following categories: 

Networking 

• Comprehensive Network Design: From Edge to Core to Cloud. 
• Integration, Automation, and Orchestration: Seamless network policy management. 

Security 

• Next-Gen Security Platforms: Advanced threat detection, automated response, and behavioral analysis. 

Infrastructure 

• AI-Driven Data Management: Backup and disaster recovery strategies. 
• Efficiency Improvements: Reducing power consumption and operational costs. 
• Robust Server and Storage Solutions: Reliable platforms for your infrastructure needs. 

Collaboration 

• Unified Architecture Approach: Creating a more connected and efficient workplace. 
• Strategic Selection: Choosing the best collaboration strategies for your business. 

Hybrid Cloud 

• Hybrid and Multi-Cloud Solutions: Versatile data center offerings. 
• Flexible Hypervisor Options: Supporting multiple hypervisors. 
• OEM Private Cloud: Tailored private cloud solutions. 

SaaS (Software as a Service) 

• Versatile, Comprehensive Business Applications: Cloud-based software delivering a broad spectrum of operational and strategic functionalities, from end-user productivity tools to enterprise-grade solutions. 
• Subscription-Based Licensing: Flexible, cost-effective access to essential software. 
• Seamless Integration: Ensuring compatibility across your digital ecosystem. 

AI Offerings 

• AI-PC 
• Computer Vision AI 
• Generative AI 
• Edge to Cloud AI 
• Unified Data Analytics 
• AI and ML Solutions 
• AI-Optimized Infrastructure 
• Proof Of Concept to Full-Scale Production 

Compucom’s Strategic IT Sourcing: Finding Opportunity in Uncertainty 

While navigating market uncertainty, it Is possible to turn challenges into opportunities. Compucom’s comprehensive IT sourcing solutions help mitigate supply chain risk, leverage actionable intelligence, and build in operational resilience, empowering you to stay ahead of fluctuations.  

Our expertise spans the entire technology ecosystem, including end-user devices, advanced infrastructure, security solutions, and AI offerings, ensuring your business is equipped for the modern workforce and poised for tomorrow. 

With Compucom as your trusted partner, you gain a competitive edge backed by decades of experience, robust vendor relationships, and forward-thinking solutions. We empower your business to rise above the competition as you adapt, innovate, and lead even during times of unpredictable markets. The future belongs to the bold — are you ready to take the next step with us?