Amidst the turbulence of recent years, patients have observed how healthcare, a former laggard in providing fast, convenient, digitally enabled experiences, was quick to innovate. And now they’re not easing up — holding providers accountable to maintain that innovation momentum.
The increased pace of digital transformation in healthcare over the past few years, with improvements such as patient record access from mobile devices, has improved patient care and streamlined workflows. However, it has also introduced new data security and privacy risks for electronic health records (EHR). This is especially alarming with the current rate and sophistication of cyberattacks.
In January 1981, the first legally binding international treaty dealing with privacy and data protection was signed. Since then, the extent of the world’s digital interconnectivity has grown exponentially, with individuals and organizations accessing data from almost everywhere in the world.
With the high rate of cyberattacks in the healthcare industry expected to continue, it’s more a question of when a provider will be attacked than if. During January 2023 alone, 30 breach cases for healthcare providers were investigated by the U.S. Department of Health and Human Services Office for Civil Rights.
Today’s corporate networks are under a lot of pressure. The number of connected devices continues to explode across the world, and more and more of those devices are entering the workplace.
With many corporations shifting to a hybrid schedule, managing everything becomes even more complex.
Happy and engaged employees make for happy customers. Anecdotally we know this, but the research makes it clear too: improving the employee experience drives growth.
